Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB - Cream (Verizon)
Average customer rating
4.9
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
555
4 Stars
54
3 Stars
6
2 Stars
1
1 Star
1
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Samsung - Galaxy Z Flip8 256GB - Cream (Verizon)
Customer Rating
3
I chose the galaxy z flip 8
on September 7, 2026
Posted by: BananaBoat420
[This review was collected as part of a promotion.] I chose the galaxy z flip 8 because I heard a lot of great things about it. I believe I received a defective device considering I've had it for one month and one time it shut off and froze 20 times in one day and then my RCS would not reconnect after losing service in the mountains
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi there BananaBoat420, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We understand how important the uninterrupted usage of your device and reliable text messages are to you every day. We have shared links to resources to help you with the freezing you mention experiencing, and your messages. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Size!
on September 7, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] The reason 'I chose' this cellphone was the size of it. It fits in my pocket without any bulk and, it doesn't take up much space in my purse. I purchased my phone about three weeks ago and I'm still learning how to use it.
I love the bigger screen when it comes to watching TV and playing my games.
Definitely will recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brings me back
on September 7, 2026
Posted by: Twilightteadrinker
[This review was collected as part of a promotion.] Ever since Samsung came out with flip series, I knew I needed to get one. I'm so glad I chose to switch from the ultra 23 to my pink flip 8. It's compact in size but not on power. It's so handy to have the front screen and it fits so conveniently in every pocket. The flip to open when answering calls, bring me back to my early 20s. I'm happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Z Flip phones
on September 7, 2026
Posted by: ZFlip8love
[This review was collected as part of a promotion.] We've (husband & I) had Z Flip phones since the Z Flip 3. It's so nice because it fits in your pocket so easily. You can set it up to answer calls either folded or by unfolding. The screen was bigger than most foldables at that time.
This year I decided it was time to upgrade so I chose the Z Flip 8. It's slimmer than the Z Flip 3 which is nice. It fits in the pocket even easier. It also has a bigger screen on the front when folded. Making it easier to do all kinds of apps without opening the phone.
So if you're looking for a get little phone to fit in your pocket I recommend getting the Z Flip 8.
This year I decided it was time to upgrade so I chose the Z Flip 8. It's slimmer than the Z Flip 3 which is nice. It fits in the pocket even easier. It also has a bigger screen on the front when folded. Making it easier to do all kinds of apps without opening the phone.
So if you're looking for a get little phone to fit in your pocket I recommend getting the Z Flip 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unsure i like it
on September 7, 2026
Posted by: Samsungfab
[This review was collected as part of a promotion.] The reason I titled this review as unsure because since I got it is because my galaxy flip 5 is much better. Everything is the same but my current flip 8 is kinda glitches.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey Samsungfab, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We understand how disappointing it can be when your new device is not meeting your expectations. Without knowing the details of your experience with your device that may be causing frustration, we have provided a link to the Samsung Support Team for your convenience. These experts can help you work towards a resolution for your device, and have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold it is just right for me.
on September 7, 2026
Posted by: CeeCee
[This review was collected as part of a promotion.] I at one time missed having the fold phones. I love the fact that they are back. I like the fact that they are compact and can be carried without notice. I like the look of it and I can put many photos and videos on the lock screen. I do not like that one of my screens does not tell me how to save Pictures on it. I like that it is not too heavy. The volume is great. The Pictures that it takes are amazing. People often complain how good my pictures are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfaction of flipping to end calls
on September 7, 2026
Posted by: FLIP2END
[This review was collected as part of a promotion.] The Galaxy Z Flip 8 is one of the few phones that actually earns its place in a working day rather than just looking good on a desk. Folded, it is compact enough to stay out of the way when I am using my hands or working outside. That smaller footprint is the main reason I like it. It does not feel like a slab I have to park in a pocket or set down every time I need both hands.
Closing the phone is still the feature I use most. Flip it shut and the inner display turns off. End a call the same way. It is a small, physical action, but it is more satisfying and more reliable than hunting for a button or swiping through menus with dirty or gloved hands.
Display quality is excellent on both sides. Color looks rich and consistent, the touch response is sharp, and the stereo speakers are clear enough for calls and media without needing extra volume. The 4.1-inch cover screen is genuinely useful, not just a clock and notification strip. I can check messages, control playback, use the camera, and handle a surprising number of tasks without opening the phone.
Closing the phone is still the feature I use most. Flip it shut and the inner display turns off. End a call the same way. It is a small, physical action, but it is more satisfying and more reliable than hunting for a button or swiping through menus with dirty or gloved hands.
Display quality is excellent on both sides. Color looks rich and consistent, the touch response is sharp, and the stereo speakers are clear enough for calls and media without needing extra volume. The 4.1-inch cover screen is genuinely useful, not just a clock and notification strip. I can check messages, control playback, use the camera, and handle a surprising number of tasks without opening the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features
on September 7, 2026
Posted by: kungfubass1961
[This review was collected as part of a promotion.] Just have to say wow this phone is great am able to flip or unflip works great with my galaxy Samsung watch4 and watch8 every thing I had on my Samsung galaxy S25 ultra I have in this phone but then am still learning how to use all the features on the flip works great with the android auto app with my car phone fits great in my pocket when it's unfliped now one of the features that really works great for me I can use it as a mini laptop lol .
Value
5
Written by a customer while visiting Samsung US