Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB - Cream (Verizon)
Average customer rating
4.9 out of 5
4.9
(739 Reviews)
Open Ratings Snapshot
Rating breakdown 739 reviews
5 Stars
653
4 Stars
72
3 Stars
10
2 Stars
2
1 Star
2
91%of customers recommend this product. 
(
10 out of 11
)
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Customer Reviews for Samsung - Galaxy Z Flip8 256GB - Cream (Verizon)
Customer Rating
5 out of 5
5
Enhanced features and compact size when closed.
on October 31, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I have owned every Samsung Z Flip. I chose to upgrade to the Z Flip 8 because I love the enhanced front screen and thinner size. The front screen is quick and convenient while the size makes it easy to carry in your pocket, a small handbag or even some wristlets!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I love the series but......
on October 30, 2026
Posted by: Static
[This review was collected as part of a promotion.] Always loved the phone.
But a few things after only having it a few months and being very careful the paint chipped off.
Also the screen makes a crunching sound when tapped.
The phone is still too slippery needs better gripping on side.
Also the change from the 6 that I don't like is before on your cover screen you could use any photo you have and it would have the current weather with the effect. Like rain/snow.
Now its only AI select ones.
Don't take away features.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 30, 2026
Hi there Static, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We completely understand how distressing it can be when your new device is not meeting your expectations in functionality. We do recommend protective cases on all devices to help prevent damage to the device during usage, and also allowing for a more secure grip in your hand. We have provided links to the full manual and the Samsung Support Team to help you best customize the settings of your device to your preferences, and assist you with protection options as well as troubleshooting the sound you mention hearing during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Beware of flip 8
on October 28, 2026
Posted by: Anonymous
Would not recommend this product. As a long term buyer of samsung products I do not recommend this phone. I had this phone for 1.5 months and one pixel is stuck on the phone so I shipped it to Samsung to fix and they said it was out of warranty and wouldn't fix the phone. I won't purchase another Samsung phone again.
Response from Samsung USBy R&R Team, October 29, 2026
Hello Real Reviewer 26, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8. We know how frustrating it is when your new device is not functioning as intended. We have provided links to resources to your warranty information for clarification, and to the Samsung Support Team to discuss this matter further and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product is Great
on October 26, 2026
Posted by: Momof3Boys
[This review was collected as part of a promotion.] I choose this phone due to it being a flip phone and it was pink so it's a plus I love this phone and love how I can customize to things to like and want I like and what I like doing. It's super cool I play my games and watch tiktok on it I watch movies and it works well with social media
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hey Momof3Boys, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We are happy to hear that you are pleased with the design and appearance of your device, and that it has been enjoyable for your gaming and social media scrolling. We have shared links to resources to help you with additional capabilities like Galaxy AI, adjust the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect companion
on October 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy Z Flip8 is my favorite galaxy so far. I chose the Galaxy Z Flip 8 because I like the design and the functionality of the front/ back display I have owned several Galaxy phones over several years and I was debating on the Z Fold and the Z Flip8 and had to go with affordability and I'm not disappointed. The camera is the best not the greatest but excellent. The flip design is cool and reminds of the Star Trek communicator only better. I could go on. But thank you Samsung for another great product.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hey BeammeupScotty, thank you for sharing your feedback on your Samsung Galaxy Z Flip8. We are thrilled to hear how perfect you are finding this new device, and how much you feel like you have stepped in to the future. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on October 25, 2026
Posted by: Praetulum
[This review was collected as part of a promotion.] I chose the Flip8 because I wanted to try the great features it has. First, the size when folded. It's easy to fit in any pocket!! The camera option when folded is also great.it has enough memory and camera quality is great! Totally recommended!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 26, 2026
Hi there Praetulum, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are so happy to hear how much you are enjoying the compact design of your device, and that you are finding this unique design so amazing. We have shared links to the full manual and the Samsung Support Team to help you fully explore the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is really small and cute.
on October 24, 2026
Posted by: Deenice
[This review was collected as part of a promotion.] I really like this flip phone. I chose it for it's sleek design. It is super easy to use and I've used it to stream my favorite programs. Thanks for this awesome user friendly phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 26, 2026
Hey Deenice, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are happy to hear that you are enjoying your new device and that you are finding the design sleek. We have provided links to resources to help you fully explore the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING Y2K VIBES
on October 23, 2026
Posted by: NU2YOU
[This review was collected as part of a promotion.] I chose the galaxy flip 8 instantly for the nostalgia of a flip phone! I have never owned a galaxy. I've been committed to a pretty big brand for years... and I don't miss it. I absolutely love the pink color, the amazing cameras, the ability to personalize my phone and the absolute convenience of talking on the phone while it's in compact mode. I plan to keep this phone for a long time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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