Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra Carbon Magnet Case - Black
Average customer rating
1.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
13
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra Carbon Magnet Case - Black
Customer Rating
1
DO NOT BUY
on August 8, 2026
Posted by: WHOISIT
from Florida
No front case included and for the price it's not worth. Do Not Buy.Whish there were reviews when I bought this case during pre order.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 11, 2026
Hey there WHOISIT,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra Carbon Magnet Case is designed with a lightweight construction and a carbon-inspired style, providing magnetic compatibility while protecting the back of your device. We understand that you expected a front case component to be included, especially since you ordered during the preorder period. Your feedback underscores the importance of having clear expectations regarding accessory coverage. We appreciate you sharing your experience with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra Carbon Magnet Case is designed with a lightweight construction and a carbon-inspired style, providing magnetic compatibility while protecting the back of your device. We understand that you expected a front case component to be included, especially since you ordered during the preorder period. Your feedback underscores the importance of having clear expectations regarding accessory coverage. We appreciate you sharing your experience with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
That's It!?!
on August 8, 2026
Posted by: Me Too
Don't Buy This Case - It Only Has A Back! ........
Response from Samsung USBy R&R, August 12, 2026
Hi there Me Too,
The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a sleek carbon design, lightweight build, and magnetic compatibility while maintaining a slim profile. We appreciate your feedback on the need for protection for both parts of your Z Fold8 device. Thank you for sharing your thoughts with Samsung.
-Ty
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The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a sleek carbon design, lightweight build, and magnetic compatibility while maintaining a slim profile. We appreciate your feedback on the need for protection for both parts of your Z Fold8 device. Thank you for sharing your thoughts with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Half a case DO NOT BUY!!!
on August 8, 2026
Posted by: YouDeserveMoore
from Midwest
Wish I would have read these reviews before I ordered it. The weirdest case I've ever seen in my life... It only protects the bottom half of the phone. When I opened the box I was looking for the top half and then realized it doesn't exist. I have returned it for a partial credit. Shame on you Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 12, 2026
Hello there YouDeserveMoore,
The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a lightweight design and sleek carbon styling, with magnetic compatibility for a seamless experience. We understand you expected a matching front cover and were surprised that it only protects the back. Your feedback is important to Samsung, and we appreciate your input. Thank you for being a part of the Samsung community.
-Ty
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The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a lightweight design and sleek carbon styling, with magnetic compatibility for a seamless experience. We understand you expected a matching front cover and were surprised that it only protects the back. Your feedback is important to Samsung, and we appreciate your input. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Buy!
on August 7, 2026
Posted by: BookLover
As others have said, this case doesn't include an outer case protector. It's just a back case and a screen protector. Not enough to protect your expensive new phone.
Response from Samsung USBy R&R, August 12, 2026
Hi BookLover,
The Galaxy Z Fold8 Ultra Carbon Magnet Case features a lightweight design with premium carbon styling and magnetic compatibility. We recognize your expectation for a front case component alongside the back cover and screen protector. Your feedback is valuable in helping us understand the coverage preferences of Fold owners. Thank you for sharing your thoughts with Samsung.
-Ty
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The Galaxy Z Fold8 Ultra Carbon Magnet Case features a lightweight design with premium carbon styling and magnetic compatibility. We recognize your expectation for a front case component alongside the back cover and screen protector. Your feedback is valuable in helping us understand the coverage preferences of Fold owners. Thank you for sharing your thoughts with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this one!
on August 7, 2026
Posted by: Shimron
No outer display cover. A case that makes no sense for this phone. This isn't the galaxy S model.
Response from Samsung USBy R&R, August 12, 2026
Hiya Shimron,
Thank you for your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. It features lightweight construction and a stylish carbon design while protecting the back of your device. We appreciate your input regarding your desire for a front display cover for added protection. Your insights are valuable to us. Thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. It features lightweight construction and a stylish carbon design while protecting the back of your device. We appreciate your input regarding your desire for a front display cover for added protection. Your insights are valuable to us. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Over priced
on August 6, 2026
Posted by: Kevin
from California
For the price, this is case is a rip off. It's just a carbon back cover, they could have at least included a front piece to complete it.
The screen protector included is terrible also. Basically plastic film.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 12, 2026
Hey there Kevin,
Thank you for sharing your insights on the Galaxy Z Fold 8 Ultra Carbon Magnet Case. This case features a lightweight design, sleek carbon styling, and magnetic compatibility for an enhanced Z Fold experience. We understand that you expected a different structure and were not satisfied with the included protective film. Our goal has been to align the case with the device's minimalist design. Your feedback regarding overall coverage and included accessories is valuable to Samsung, as we are always seeking to innovate for our users. Thank you for sharing your thoughts with us, and thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your insights on the Galaxy Z Fold 8 Ultra Carbon Magnet Case. This case features a lightweight design, sleek carbon styling, and magnetic compatibility for an enhanced Z Fold experience. We understand that you expected a different structure and were not satisfied with the included protective film. Our goal has been to align the case with the device's minimalist design. Your feedback regarding overall coverage and included accessories is valuable to Samsung, as we are always seeking to innovate for our users. Thank you for sharing your thoughts with us, and thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Kit Doesn't Include An Outer Display Cover
on August 6, 2026
Posted by: Anthony
from Tempe, Arizona, USA
The product description is not clear in that this case consists only of the back frame, and does not include a thin frame to cover the front display. Fortunately, my Z Fold 7 phone had a front cover that matched the Ultra Carbon Magnet Case (EF-KF976SBEGUS) in black, but if I had ordered the ZF8U Carbon Magnet Case in another color I would have been out of luck
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, August 10, 2026
Hello Anthony,
Thank you for sharing your experience with the Galaxy Z Fold8 Ultra Carbon Magnet Case. This case offers a lightweight design, sleek carbon styling, and magnetic compatibility while protecting the back of your device. We understand you expected the product to include a front display frame, and we will clarify that coverage in the product description. Your detailed feedback is valuable as it helps us understand what Z Fold users expect from their accessories. Thank you for your input regarding Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold8 Ultra Carbon Magnet Case. This case offers a lightweight design, sleek carbon styling, and magnetic compatibility while protecting the back of your device. We understand you expected the product to include a front display frame, and we will clarify that coverage in the product description. Your detailed feedback is valuable as it helps us understand what Z Fold users expect from their accessories. Thank you for your input regarding Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Not Worth It
on August 5, 2026
Posted by: DaveH
There is only a back side frame / cover which leaves it hard to open and looks strange,
Response from Samsung USBy R&R, August 10, 2026
Hey DaveH,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra Carbon. The Galaxy Z Fold8 Ultra Carbon Magnet Case features a lightweight build, a slim profile, and magnetic compatibility designed to complement the Z Fold8 Ultra. The design of the case for the Z Fold8 has shifted to a more aligned approach for easier transitions when opening and closing the device. We understand that the back-only design made opening the device less comfortable for you and did not meet your expectations in terms of appearance. We appreciate your feedback on how the design feels during everyday use. Thank you for being a part of Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra Carbon. The Galaxy Z Fold8 Ultra Carbon Magnet Case features a lightweight build, a slim profile, and magnetic compatibility designed to complement the Z Fold8 Ultra. The design of the case for the Z Fold8 has shifted to a more aligned approach for easier transitions when opening and closing the device. We understand that the back-only design made opening the device less comfortable for you and did not meet your expectations in terms of appearance. We appreciate your feedback on how the design feels during everyday use. Thank you for being a part of Samsung!
-Ty
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Written by a customer while visiting Samsung US