Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra Carbon Magnet Case - Black
Average customer rating
1.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
13
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra Carbon Magnet Case - Black
Customer Rating
1
Junk
on October 1, 2026
Posted by: David
from Ohio
No protection at all. Screen protector and cover not worth the price really disappointed that Samsung would even offer this to anyone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Befuddled
on September 8, 2026
Posted by: Logically
from IL
The single back piece to protect a foldable phone is an absolutely asinine idea. The back case is really great. It's thin and it curves perfectly, but protecting the front of your phone is absolutely the most important thing to do. The screen protector is horrible. Samsung is literally sending loyal customers elsewhere to find appropriate protection that they now refuse to provide. This is very easy to rectify, provide appropriate protection for the front of our phones. When did Samsung decide to not even put in an effort to protect the complete phone? Samsung protected the front of the Flip phones, why didn't Samsung protect the front of the Folds, especially for that price.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, September 11, 2026
Hi Logically,
The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a slim profile, a contoured fit, and enhanced protection for the back of your device while letting you enjoy the Fold's design. We understand the desire for more comprehensive protection, particularly around the front of a foldable device. We appreciate your feedback about the need for stronger front coverage, as it gives our teams valuable insight into Galaxy Fold owners' expectations for accessories. Thank you for choosing Samsung.
-Ty
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The Galaxy Z Fold8 Ultra Carbon Magnet Case offers a slim profile, a contoured fit, and enhanced protection for the back of your device while letting you enjoy the Fold's design. We understand the desire for more comprehensive protection, particularly around the front of a foldable device. We appreciate your feedback about the need for stronger front coverage, as it gives our teams valuable insight into Galaxy Fold owners' expectations for accessories. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Phone case failures
on September 2, 2026
Posted by: KittyMaMa
from Oklahoma
That thing is scrappy I am currently looking for a more durable sustainable case. My husband and I had no idea how it even went together
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 4, 2026
Hey there KittyMaMa,
The Carbon Magnet Case features a lightweight profile, magnetic functionality, and a sleek design created to complement the Galaxy Z Fold8 Ultra. We understand that assembling the case was unclear and that its durability did not meet your expectations. Your feedback is valuable as Samsung continues refining its accessories.
-Ty
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The Carbon Magnet Case features a lightweight profile, magnetic functionality, and a sleek design created to complement the Galaxy Z Fold8 Ultra. We understand that assembling the case was unclear and that its durability did not meet your expectations. Your feedback is valuable as Samsung continues refining its accessories.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Case
on August 17, 2026
Posted by: Cheshirefilms l
from Carrollton, TX
Great fit, highly wear resistant. People complain about no front cover protection but those options are very dirt and dust prone, that is they have to be constantly taped on and off to remove trappped dirt, which is why most users skip them nowadays and Samsung does too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad protection
on August 15, 2026
Posted by: Tom503
from Portland oregon
Do not buy this case, it only protects the back, not the front. The reason people buy the case is for protection and this one does not protect.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 19, 2026
Howdy Tom503,
Thank you for sharing your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. Its carbon-inspired finish, slim profile, and magnetic functionality are designed to enhance the Fold while maintaining its premium look and feel. We understand that it can be disappointing when the case only protects the rear of the device and does not provide the front coverage you were expecting. Your input helps Samsung better understand customer expectations for Galaxy protection.
-Ty
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Thank you for sharing your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. Its carbon-inspired finish, slim profile, and magnetic functionality are designed to enhance the Fold while maintaining its premium look and feel. We understand that it can be disappointing when the case only protects the rear of the device and does not provide the front coverage you were expecting. Your input helps Samsung better understand customer expectations for Galaxy protection.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent case!
on August 11, 2026
Posted by: JCool
from Oklahoma
Great fit and feel. Cheaper price is my only request.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Does not attach to a Magnet holder
on August 10, 2026
Posted by: Mike
It says "magnet" case, but there is none. It won't attach to my magnet holder in my car...useless
Response from Samsung USBy R&R, August 12, 2026
Good day Mike,
Thank you for sharing your insight on the Galaxy Z Fold 8 Ultra Carbon Magnet Case. The Z Fold 8 Ultra Carbon Magnet Case features a sleek carbon-inspired design, a slim profile, and magnetic functionality designed for compatible accessories. We appreciate you sharing your experience with the case not attaching to your car's magnetic holder. Compatibility can vary depending on the magnetic accessory being used, and your feedback is valuable as we continue to refine the Galaxy experience. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your insight on the Galaxy Z Fold 8 Ultra Carbon Magnet Case. The Z Fold 8 Ultra Carbon Magnet Case features a sleek carbon-inspired design, a slim profile, and magnetic functionality designed for compatible accessories. We appreciate you sharing your experience with the case not attaching to your car's magnetic holder. Compatibility can vary depending on the magnetic accessory being used, and your feedback is valuable as we continue to refine the Galaxy experience. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Inexcusable half a product for premium price
on August 9, 2026
Posted by: awhit
Wow Samsung what would make someone think this actually works. No back case. Now I am forced to buy a case with a back protector
Response from Samsung USBy R&R, August 12, 2026
Hi awhit,
We value your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. It features lightweight construction, sleek carbon styling, and magnetic compatibility. We understand the included coverage didn’t meet your expectations, and your input on the case design is important to us. Thank you for sharing your experience and being part of the Samsung community.
-Ty
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We value your feedback on the Galaxy Z Fold8 Ultra Carbon Magnet Case. It features lightweight construction, sleek carbon styling, and magnetic compatibility. We understand the included coverage didn’t meet your expectations, and your input on the case design is important to us. Thank you for sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US