Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm BT - Graphite - (2026)
Average customer rating
4.8
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
727
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm BT - Graphite - (2026)
Customer Rating
5
Love the size and product
on August 10, 2026
Posted by: Samsunguser7
[This review was collected as part of a promotion.] I chose this watch because it helps me stay connected to applications when I can't be on my phone. I love how versatile it is, especially when sweating or swimming and can still wear it. Would happily continue using Samsung watches for connection as well as the Health data it provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Watch 9
on August 10, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] This Galaxy Wstch 9 is my third Samsung Watch. I chose this one to replace my Galaxy Watch. I preferred the bezel operation of my previous watch. I also preferred the ability to use 3rd party watchbands - the watch 9 has a unique proprietary connection. The charger is awkward, too. The cord is not long enough, and the cord is not replaceable. There is a limited number of watch faces available, hopefully this will improve with time.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Howdy Samsunguser,
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US
Customer Rating
5
New 44mm Watch 9
on August 10, 2026
Posted by: Bear27
[This review was collected as part of a promotion.] I chose to upgrade from my watch 7, by the way is also a great smartwatch, due to trade-in value. With the new watch having better battery life, and great price, including mikitary discount, i am super happy with the new watch. The added blood pressure feature makes this an awesome health monitoring smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't be happier
on August 10, 2026
Posted by: JustMe
[This review was collected as part of a promotion.] I am so happy I chose to upgrade to the new galaxy 9 watch. I have been trying to refocus on my health and I love all the insights this watch provides from sleep habits to cardio load to antioxidants. It has been a game-changer for me prioritizing how to improve my health. Would recommend again and again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is better
on August 10, 2026
Posted by: Toppie
[This review was collected as part of a promotion.] This is better than I thought. First I just choose this one because my ultra was good but not quite the fit for me. This is way thinner than the 2025 ultra plus fit better on me. Still have all the important things that I enjoy from the smart watch. Love this watch and I'm glad I switch back to the regular galaxy.
Value
5
Written by a customer while visiting Samsung US