Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Average customer rating
4.8
(861 Reviews)
Rating breakdown 861 reviews
5 Stars
736
4 Stars
101
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Customer Rating
5
My first smartwatch.
on August 10, 2026
Posted by: Dezzian
[This review was collected as part of a promotion.] I honestly thought about it for a long time before buying my first smartwatch because I wasn't sure how useful it would actually be for me. I'm a barber, and the main reason I wanted one was simply to see notifications for new appointments and cancellations while I'm working without having to constantly check my phone.
But after using it, I realized it can do so much more than I expected. I can answer calls when I'm away from my phone, control the music from anywhere in the shop, quickly check the weather, keep track of my heart rate and activity, and stay connected without interrupting what I'm doing.
One of my favorite things is being able to go for a run and leave my phone at home. I can listen to my Spotify music right from my watch, which makes running feel so much more comfortable and freeing. I never realized how nice it would be to stay connected and enjoy my music without having to carry my phone everywhere.
What surprised me the most is how naturally it became part of my everyday routine. As a barber, my hands are busy most of the day, so being able to access important information right from my wrist is incredibly convenient.
This is my first smartwatch, and now I honestly wonder why I waited so long to get one. It has made both my workday and my daily life easier. I can't imagine going back to not having one on my wrist. Definitely one of those purchases you don't realize you need until you have it! ⌚
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this device it's one if the best I've had
on August 10, 2026
Posted by: Skysthelimit
[This review was collected as part of a promotion.] I chose this device and recommend it 💯. I use it for everything that is available on it well I'm still learning alittle. I can say this device is one of my favorites.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and product
on August 10, 2026
Posted by: Samsunguser7
[This review was collected as part of a promotion.] I chose this watch because it helps me stay connected to applications when I can't be on my phone. I love how versatile it is, especially when sweating or swimming and can still wear it. Would happily continue using Samsung watches for connection as well as the Health data it provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Watch 9
on August 10, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] This Galaxy Wstch 9 is my third Samsung Watch. I chose this one to replace my Galaxy Watch. I preferred the bezel operation of my previous watch. I also preferred the ability to use 3rd party watchbands - the watch 9 has a unique proprietary connection. The charger is awkward, too. The cord is not long enough, and the cord is not replaceable. There is a limited number of watch faces available, hopefully this will improve with time.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Howdy Samsunguser,
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US
Customer Rating
5
New 44mm Watch 9
on August 10, 2026
Posted by: Bear27
[This review was collected as part of a promotion.] I chose to upgrade from my watch 7, by the way is also a great smartwatch, due to trade-in value. With the new watch having better battery life, and great price, including mikitary discount, i am super happy with the new watch. The added blood pressure feature makes this an awesome health monitoring smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek new design
on August 10, 2026
Posted by: Marglarg
[This review was collected as part of a promotion.] I chose to purchase the new Samsung watch because I previously had the 6 and although I loved the six, the sensor stopped working. With this new one I'm able to check my body composition everyday with no issues and I love how fast and Sleek it is. I also really like the new functions they added with the AI.
Value
5
Written by a customer while visiting Samsung US