Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Average customer rating
4.8
(861 Reviews)
Rating breakdown 861 reviews
5 Stars
736
4 Stars
101
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Customer Rating
5
A Fantastic Upgrade Sleek, and Smart
on August 10, 2026
Posted by: SandySamsung
[This review was collected as part of a promotion.] If you need a good smartwatch, the Samsung Galaxy Watch 9 is a great choice. It looks nice and feels very comfortable on my wrist.
Everything runs super fast. When you swipe the screen or open your apps, it never slows down. The health tools are also really helpful. It does a great job tracking my sleep at night and my steps during the day.
For me, the best part is the battery. It easily lasts all day and night, even when I work out and get a bunch of text messages. It is light, tough, and just really easy to use. I am very happy I bought it
Everything runs super fast. When you swipe the screen or open your apps, it never slows down. The health tools are also really helpful. It does a great job tracking my sleep at night and my steps during the day.
For me, the best part is the battery. It easily lasts all day and night, even when I work out and get a bunch of text messages. It is light, tough, and just really easy to use. I am very happy I bought it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery please
on August 10, 2026
Posted by: itsaphone81
[This review was collected as part of a promotion.] Im very health conscious and wanted the latest and greatest that Samsung had. I chose this watch because it had all the latest features. Well I have found that with all these new features you give up battery life. The watch has no battery life at ALL. I have to charge it daily. I will go to bed at 100% and wake up with it between 75 - 80% battery life. When i go to the battery settings its shows that the battery life is 1d 11h. I previously had the watch 7 and it easily lasted 4 days or 5 if i shut down the features. I guess with all the new features and the AI its just not worth it at this time. Im disappointed as i had such high hopes.
Value
2
Response from Samsung USBy R&R Team, August 11, 2026
Howdy Itsaphone81,
Thanks for taking the time to reach out and share your feedback with us regarding your recent experience using the Samsung Galaxy Watch9. The Galaxy Watch9 is offered in two versions: 40mm with a 390 mAh battery and 44mm with 445 mAh battery. The higher capacity versions allow your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than expected battery life on your new device, please take a moment to review the resources provided below to help resolve what you have described. If you have any questions for us or if you would like further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thanks for taking the time to reach out and share your feedback with us regarding your recent experience using the Samsung Galaxy Watch9. The Galaxy Watch9 is offered in two versions: 40mm with a 390 mAh battery and 44mm with 445 mAh battery. The higher capacity versions allow your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than expected battery life on your new device, please take a moment to review the resources provided below to help resolve what you have described. If you have any questions for us or if you would like further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch with great features
on August 10, 2026
Posted by: orlandocz94
[This review was collected as part of a promotion.] I chose the Galaxy Watch 9 because I wanted a smartwatch that looks great, feels comfortable, and works seamlessly with my Samsung devices. So far, I’m very happy with my choice.
I really like the design, the bright and smooth display, and how easy it is to access notifications, calls, messages, fitness tracking, and other useful features right from my wrist. I also enjoy using it for workouts and keeping track of my daily activity.
The performance feels fast and responsive, and the watch has many features that make everyday life more convenient. I’m still discovering everything it can do, but my experience so far has been excellent.
Overall, I’m very satisfied with my Galaxy Watch 9 and would definitely recommend it to anyone looking for a stylish and capable smartwatch.
I really like the design, the bright and smooth display, and how easy it is to access notifications, calls, messages, fitness tracking, and other useful features right from my wrist. I also enjoy using it for workouts and keeping track of my daily activity.
The performance feels fast and responsive, and the watch has many features that make everyday life more convenient. I’m still discovering everything it can do, but my experience so far has been excellent.
Overall, I’m very satisfied with my Galaxy Watch 9 and would definitely recommend it to anyone looking for a stylish and capable smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from my Galaxy Watch 7
on August 10, 2026
Posted by: HannaY
[This review was collected as part of a promotion.] I chose to upgrade from my Galaxy Watch 7 to the Galaxy Watch 9, and I am very happy with my decision. The larger screen is bright, clear, and easy to read, and the watch feels comfortable on my wrist. I use it every day for notifications, timers, activity tracking, and other daily tasks. Setup was easy, and I was able to transfer my settings from my previous Galaxy Watch. So far, I am very happy with my upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on August 10, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love the color of the band! I love the new features and apps! I'm so happy I chose to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smartwatch 9
on August 10, 2026
Posted by: Samsung09fan
[This review was collected as part of a promotion.] The smartwatch work really good, all apps about your health are great, the only bat is the battery, only one day and need be charged.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new Galaxy 9 Watch
on August 10, 2026
Posted by: MsCeeKayBee
[This review was collected as part of a promotion.] I recently purchased the new Galaxy 9 watch. I chose the black band because im a Cosmetologist and it blends with my uniform. I've used the watch everyday since I received it and can't believe how helpful it is to have. I can move seamlessly through my day without having to stop and locate my phone or stop shampooing to see who's calling. I've been with Samsung for over a decade now and don't see myself leaving.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product!
on August 10, 2026
Posted by: Jess13
[This review was collected as part of a promotion.] I absolutely love this product!
I chose the galaxy watch 9 as an update from my old watch, which was a galaxy watch as well.
I use to answer texts, record work outs, use it when hiking. Its just a great product all around
I chose the galaxy watch 9 as an update from my old watch, which was a galaxy watch as well.
I use to answer texts, record work outs, use it when hiking. Its just a great product all around
Value
5
Written by a customer while visiting Samsung US