Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Average customer rating
4.8
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
734
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Customer Rating
5
Love this watch!
on August 13, 2026
Posted by: Odette
[This review was collected as part of a promotion.] Upgrading my wearable has been the best decision. I am happy that I chose to upgrade to the Galaxy Watch 9. The text is crisper with the larger screen. I love the battery life. The watch seems so much smoother to use. I am very pleased that I chose to upgrade my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort is the name of the game
on August 13, 2026
Posted by: M4cloud
[This review was collected as part of a promotion.] I chose the Galaxy watch 9 after having the Galaxy watch 7 and two prior versions of the Galaxy watch. The 9 has been the most comfortable to wear throughout the day and night. The visual and performance of the 7 was already great but the comfort level especially during sleeping wasn't as good as I would have liked. With the 9 it's easy to forget that it's even there. Well done Samsung! Comfort is definitely an understated enhancement to any product and I am very happy with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on August 13, 2026
Posted by: MinaFa
[This review was collected as part of a promotion.] This is my 4th Samsung Watch, everytime the experience gets better. System is really fast, easy to install and use. User friendly device, so far its been a good experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from Watch7
on August 13, 2026
Posted by: DrComputer
[This review was collected as part of a promotion.] So far, the new Watch 9 is a great upgrade from my previous Watch 7. I chose the sports band and it's light and comfortable. The new health tracking features are a nice improvement too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch, bad battery life
on August 13, 2026
Posted by: Samc345
[This review was collected as part of a promotion.] It is a nice watch. I like the health tracking features and it is well built. However, I am disappointed in the battery life and charging speed; I expected better. I am trading in a Galaxy Watch 7 and I think the battery life on the older watch was slightly better. If Samsung could at least improve the rate of charging it would help immensely. I still need to find time each day to charge it along with some time before I go to sleep to use the sleep tracking. Samsung has fallen behind their competitors in these areas. Samsung really needs to focus on this rather than adding additional health tracking features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Watch 9
on August 13, 2026
Posted by: BreezyRN
[This review was collected as part of a promotion.] I lost my last Galaxy watch while riding a roller coaster May, 2026. Somehow, the watch band came apart from the watch face and it was forever lost. I chose to wait to buy a new Galaxy watch 9 and I signed up for the pre-sale event. I really like this new watch due to the ability to choose the band I wanted, the multiple features, and the low profile.
I'm so happy I waited but my wrist sure was lonely for a couple of months!
I'm so happy I waited but my wrist sure was lonely for a couple of months!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent again
on August 13, 2026
Posted by: Watch9lover
[This review was collected as part of a promotion.] I chose this watch based on my previous ownership of Samsung wearables. I have owned buds and also a 7 wrist watch. This ne watch is everything you would expect from Samsung. It's beautiful, sleek, shiny and the interface, as always is excellent. Wouldn't buy another brand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sport Watchband Dilemma
on August 13, 2026
Posted by: Galaxy Fan
I bought this watch based on my experiences with 2 prior watch purchases, none of which were there issues with the size of the watchband. The watchband for the Galaxy 9 is a bit awkward in that the watch face and buckle are misaligned--the buckle ends up on the side of the wrist. I spoke with customer service; their remedy was to offer a promotional credit to purchase a new band, which initially left me paying more money for something Samsung should've caught in quality control.
Written by a customer while visiting Samsung US