Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Average customer rating
4.8
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
734
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Graphite - (2026)
Customer Rating
5
Solid upgrade!
on August 5, 2026
Posted by: Sovereign
[This review was collected as part of a promotion.] I previously had the Galaxy Watch and the Watch 4. It was definitely time for an upgrade and I chose the Galaxy Watch 9. So far the watch is fantastic. Im enjoying learning the new features. Texting is way easier on the Watch 9, the new AI integration is seamless, it detects work outs way more accurately. I'm most excited about the heart health monitoring. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great watch upgrade
on August 5, 2026
Posted by: Subzero
[This review was collected as part of a promotion.] I am happy to see the new features added to samsung health app that works along side of the watch and ring. I have purchased the watch 5 then the 8 and now the 9 mainly due to the software in this new watch and also the battery life this one has I enjoy the light weight of this watch also
cheers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade for everyday use.
on August 5, 2026
Posted by: Samsungfan12
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Watch 9 because I wanted a smartwatch that looked good, felt comfortable, and worked seamlessly with my Samsung phone. The display is bright and easy to read, notifications come through clearly, and the health and fitness tracking helps me stay aware of my daily activity. The watch runs smoothly, is simple to navigate, and is comfortable enough to wear throughout the day. I am very happy with the design, performance, and overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 5, 2026
Posted by: Bloco22
[This review was collected as part of a promotion.] This watch so far stays on all day. My previous watch 8, the battery would die so fast before the end of the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I dislike the larger watch face
on August 5, 2026
Posted by: Shanna
[This review was collected as part of a promotion.] I have always owned a Samsung watch since they came out. I loved the very first one and I know I'll always have one. I am a lady and a smaller one being 5 foot tall so my wrists are pretty petite. I traded in my 7 for the 9 knowing the design has changed and it's going to look larger. I told myself I'd try it. I absolutely hate this larger, bulky watch face. Perhaps, this design is good for men but even my mother who has a 7 said she hates it. It's too masculine looking for me and just looks weird. It's like this huge watch face on my wrist and that's all I see. I prefer the round design or even just a square. This is like a person thought it would be a good idea to combine both. And it's not. Pick a shape Samsung! If you insist on continuing with this horrible shape there needs to be a smaller version, smaller than the 40mm, available for women. If you have the 7 ladies, keep it! I wish I'd have not traded mine in and forced myself to wear this hideous thing
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Greetings Shanna,
Thanks for taking the opportunity to share your candor with us regarding your experience using the new Samsung Galaxy Watch9. The new Galaxy Watch9 is available in 40mm and 44mm case sizes. If your watch face looks too large or zoomed in, it might be set to a large display mode, a larger size option like the 44mm model, or an accessibility zoom setting is turned on. To adjust your display and watch face, * check the Galaxy Wearable app on your phone. * Tap on Watch faces to pick a simpler, more minimal design like Analog Balance. * Press and hold your watch screen to edit, swipe, and select a smaller or cleaner layout. * Go to your watch Settings, then look under Accessibility or Display to turn off any screen magnification or large text features. While the physical screen sizes of the Galaxy Watch9 compared to the Watch7 are similar to prior generations, the new UI prioritizes bold, glanceable data and edge-to-edge scaling that makes everything look significantly bigger. Let us know if you would like to provide any other feedback with us after checking out some of the resources linked below or if you'd like further assistance by contacting Samsung Support. Thank you for being a part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the opportunity to share your candor with us regarding your experience using the new Samsung Galaxy Watch9. The new Galaxy Watch9 is available in 40mm and 44mm case sizes. If your watch face looks too large or zoomed in, it might be set to a large display mode, a larger size option like the 44mm model, or an accessibility zoom setting is turned on. To adjust your display and watch face, * check the Galaxy Wearable app on your phone. * Tap on Watch faces to pick a simpler, more minimal design like Analog Balance. * Press and hold your watch screen to edit, swipe, and select a smaller or cleaner layout. * Go to your watch Settings, then look under Accessibility or Display to turn off any screen magnification or large text features. While the physical screen sizes of the Galaxy Watch9 compared to the Watch7 are similar to prior generations, the new UI prioritizes bold, glanceable data and edge-to-edge scaling that makes everything look significantly bigger. Let us know if you would like to provide any other feedback with us after checking out some of the resources linked below or if you'd like further assistance by contacting Samsung Support. Thank you for being a part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 5, 2026
Posted by: Alain7070
[This review was collected as part of a promotion.] This is an amazing device and the weight it's also unbelievable. It works perfectly well and you don't even feel it when you have it on. It is super fast and reliable I love this watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love how it looks and works, just miss the c bezel
on August 5, 2026
Posted by: DaveJ77
[This review was collected as part of a promotion.] I chose to upgrade from my previous Galaxy Watch 6 Classic, and I'm very happy so far. It looks great, and all operations are much faster. I kind of miss the bezel on the classic, but that's just a minor detail.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device. Weight? Like a piece of paper
on August 5, 2026
Posted by: Alain7070
[This review was collected as part of a promotion.] Amazing device. The device works perfectly well and the weight it's unbelievable. Great performance great looking it's an amazing new watch
Value
5
Written by a customer while visiting Samsung US