Customer reviews from sharkninja.com
Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
90
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
3
87%of customers recommend this product.
(
27 out of
31)
Customer Reviews for Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Customer Rating
5
Awesome vacuum!
on July 28, 2026
Posted by: BreannaL
[This review was collected as part of a promotion.] Perfect for different flooring surfaces in house since you don’t have the change settings and senses it automatically. Headlight on the bottom is great for seeing the floor. Swivels easily when steering. Great attachments and handheld wand is very efficient.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Better suited to industrial or office use.
on July 28, 2026
Posted by: Builder Bob
from Seattle, WA
Gender:Female
Used once and returned.
It does what it says it will very well but the downsides are it's extremely loud and the roller is aggressive, damaging both a wool rug and a soft rubber mat.
It does what it says it will very well but the downsides are it's extremely loud and the roller is aggressive, damaging both a wool rug and a soft rubber mat.
Response from sharkninja.comBy SharkNinja, July 31, 2026
Hi Bob,
Thank you for your review of the Transformer.
We're sorry to hear that this model doesn't seem to be the right fit for you and your home, leading you to return it. We appreciate your thoughts and for giving it a try. We hope that you'll find a better-suited model in the future.
Kind regards,
Shark Home
Thank you for your review of the Transformer.
We're sorry to hear that this model doesn't seem to be the right fit for you and your home, leading you to return it. We appreciate your thoughts and for giving it a try. We hope that you'll find a better-suited model in the future.
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
BEST vacuum EVER!
on July 27, 2026
Posted by: JenniferS
[This review was collected as part of a promotion.] WOW! Just WOW! This vacuum is hands down the best vacuum I ever rolled across my carpet! Very quiet, picks up everything and then some! I'm in LOVE
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on July 24, 2026
Posted by: JaniR
[This review was collected as part of a promotion.] Amazing Shark vacuum! It’s super lightweight . Has a few attachments that come with it which is nice . It was very easy to put together . Can’t wait to continue to use it ! 😊
Written by a customer while visiting sharkninja.com
Customer Rating
5
All around great vacuum
on July 23, 2026
Posted by: Jax99
So far , excellent purchase does everything they say it does. Easy to use ,great vacuum.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful vacuum for any area!!!
on July 21, 2026
Posted by: RainM
[This review was collected as part of a promotion.] This 3 in 1 vacuum is amazing! It’s so easy to put together and change into different vacuum styles! It’s perfect for every room and floor. It’s very light weight and not too loud. It even has a separate dust compartment when you transform into stick or hand held that automatically cleans itself out when connected to the main vacuum pod. Any crumb or dust build up has no chance against this powerful vacuum.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not impressed - doesn’t pick up like other Sharks!
on July 21, 2026
Posted by: Jsut
from Ohio
Gender:Female
I only have owned shark vacuums in the last 20 years and still have two working in my house, but I like to keep a vacuum on each floor and I saw this brand new one out and had high hopes for it. However, my fiancé has a skin condition that causes him to flake, and this vacuum was not picking up any of it…very disappointed for the cost of this. My other shark vacuums do a good job. I also didn’t like that I have always swept the bedspread and or a cover on the couch because I have pets and this thing just sucks it right up. I’ve tried every setting with no luck. Definitely not happy with this new version out.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 22, 2026
Hi there,
Thank you for taking the time to share your feedback and for being a loyal Shark customer over the past 20 years. We're sorry to hear that your new Shark Transformer hasn't lived up to the performance you've come to expect from our products.
If the vacuum is pulling in your bedspread or couch cover, we recommend using an attachment such as the Pet Multi-tool or Pet Power Brush, as these are designed for cleaning upholstery and soft furnishings more effectively.
We'd also love the opportunity to learn more about your experience with debris pickup and see if we can help improve your vacuum's performance. Please get in touch with our Customer Support team using the link below, and we'll be happy to provide troubleshooting recommendations and help you get the best from your vacuum.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to share your feedback and for being a loyal Shark customer over the past 20 years. We're sorry to hear that your new Shark Transformer hasn't lived up to the performance you've come to expect from our products.
If the vacuum is pulling in your bedspread or couch cover, we recommend using an attachment such as the Pet Multi-tool or Pet Power Brush, as these are designed for cleaning upholstery and soft furnishings more effectively.
We'd also love the opportunity to learn more about your experience with debris pickup and see if we can help improve your vacuum's performance. Please get in touch with our Customer Support team using the link below, and we'll be happy to provide troubleshooting recommendations and help you get the best from your vacuum.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful, Versatile, and Built to Handle Every Cleaning Task
on July 20, 2026
Posted by: JayW
[This review was collected as part of a promotion.] I’ve been using the Shark PowerDetect Transformer 3 in 1 for a while now, and the upright mode has become my go to for cleaning the entire house. The suction power is excellent, picking up dust, pet hair, and debris from both hard floors and carpets with ease. Assembly was quick and simple, and the vacuum feels comfortable to use thanks to its well balanced design and practical height. The power cord is thick, durable, and long enough to clean multiple rooms without constantly changing outlets, which makes the whole experience much more convenient.
The stick vacuum mode is perfect for everyday cleaning and reaching under furniture where a traditional upright vacuum would struggle. Even in this lighter configuration, the motor remains impressively powerful, and it never feels like you're sacrificing cleaning performance. The included attachments are well made and genuinely useful, making it easy to clean stairs, upholstery, and tight spaces depending on the task. Switching between modes is simple, so adapting it to different cleaning needs takes only a few seconds.
The handheld mode is surprisingly powerful for such a compact configuration. I use it often for furniture, my car, and quick cleanups around the house, and it consistently delivers strong suction. The accessories make it even more versatile, allowing me to tackle everything from crevices to delicate surfaces with ease. Overall, the build quality feels premium, the materials are sturdy, and the vacuum seems built to last. Between its powerful motor, thoughtful design, durable construction, and versatile 3 in 1 functionality, it's been an excellent investment for keeping my home clean.
Written by a customer while visiting sharkninja.com