Customer reviews from sharkninja.com
Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
90
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
3
87%of customers recommend this product.
(
27 out of
31)
Customer Reviews for Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Customer Rating
3
Trio Vacuum, model LX5000 series
on August 2, 2026
Posted by: John27
I have not used it yet, but have thoroughly checked it out and it looks like it will be fine. The rating I give will mean nothing until I do. For the money, I am really disappointed on the number of accessories that came with it, a crevise tool and the one for getting under low furniture. I would have liked to have had a brush, the little round one for dusting, and a pet brush.
Response from sharkninja.comBy SharkNinja, August 5, 2026
Hi John,
Thank you for sharing your feedback on the PowerDetect Transformer. We're glad to hear your first impression is positive, even if you haven't had the chance to use it yet.
We understand your disappointment with the included accessories. Additional tools like a dusting brush, round brush, and pet tool can make a big difference for specific cleaning needs, and we appreciate you letting us know what you'd have liked to see included.
We hope the vacuum delivers the performance you're looking for once you put it to work, and we'd love to hear your thoughts after you've had some hands-on experience.
Sincerely,
Shark Home
Thank you for sharing your feedback on the PowerDetect Transformer. We're glad to hear your first impression is positive, even if you haven't had the chance to use it yet.
We understand your disappointment with the included accessories. Additional tools like a dusting brush, round brush, and pet tool can make a big difference for specific cleaning needs, and we appreciate you letting us know what you'd have liked to see included.
We hope the vacuum delivers the performance you're looking for once you put it to work, and we'd love to hear your thoughts after you've had some hands-on experience.
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
on August 1, 2026
Posted by: Sherrit
from Berlin, WI
Gender:Female
My shark transformer arrived yesterday. I quickly unboxed it and had to try it out right away. I love it!!!!! We had just vacuumed and couldn't believe how much dirt it still pulled out with just the first 2 swipes!!! My rug did not like it though in so took off the canister and tried again. It cleaned the rug perfectly! I am so happy I chose this model!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
NO WORTH THE MONEY
on July 31, 2026
Posted by: YADI RE
Gender:Female
Way Too Heavy, it is powerful but you when you use it separate don't suction at all, not worthy the money I paid for so I returned it the same day, every time shark comes with a new vacuum it just about technology not the functionality work on light, suction, and get the job done that's all I care.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 31, 2026
Hi Yadi,
Thank you for sharing your feedback on the Transformer.
We're sorry to hear that the vacuum felt too heavy and that you experienced suction issues using it in different configurations. We understand how frustrating it can be when a product doesn't meet your expectations, especially when performance is your top priority.
We appreciate your honest comments and will share your feedback with the appropriate teams.
Kind regards,
Shark Home
Thank you for sharing your feedback on the Transformer.
We're sorry to hear that the vacuum felt too heavy and that you experienced suction issues using it in different configurations. We understand how frustrating it can be when a product doesn't meet your expectations, especially when performance is your top priority.
We appreciate your honest comments and will share your feedback with the appropriate teams.
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
great
on July 31, 2026
Posted by: Lee F,
from Plain City Utah
Gender:Male
I have owned Shark vacuums for ever an this is by far the best of all
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Vacuum!
on July 30, 2026
Posted by: Josh77
Works good, quiet, switches easily between surfaces and very effective, better than I expected.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great vaccum but
on July 29, 2026
Posted by: Marie76
I love this vaccum! But there’s not a lot of suction with the top handheld part. Don’t like that to much!
Response from sharkninja.comBy SharkNinja, July 30, 2026
Hi Marie,
Thank you for your review of the Transformer.
We're happy to hear that you love your vacuum, but we're sorry to learn that the handheld portion lacks the suction performance you expected.
Please visit our support page to help troubleshoot these issues.
Self-Help Guide: https://support.sharkninja.com/article/LX5000-Series-Shark-PowerDetect-Transformer-Upright-Vacuum---Troubleshooting-Guide
Kind regards,
Shark Home
Thank you for your review of the Transformer.
We're happy to hear that you love your vacuum, but we're sorry to learn that the handheld portion lacks the suction performance you expected.
Please visit our support page to help troubleshoot these issues.
Self-Help Guide: https://support.sharkninja.com/article/LX5000-Series-Shark-PowerDetect-Transformer-Upright-Vacuum---Troubleshooting-Guide
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best!
on July 29, 2026
Posted by: Dmb 54
from NY
Gender:Female
This vacuum is hands-down the best vacuum I’ve ever used. The suction is amazing. I love that it’s self-propelled and the three ways that you can use this machine make this the perfect vacuum for every job. Highly recommend!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
An all in one kind of vacuum!
on July 28, 2026
Posted by: AmberF
[This review was collected as part of a promotion.] Great vacuum! it adjust suction for different surfaces. this shark power trio is awesome because it turns into a stick handheld vacuum so you can do things that are harder to get like baseboards and steps. It has the extra tools that you always use. The vacuum has some weight to it, but not enough to be extraordinary or hard to use for anyone. he holds a lot of dust and debris in the waist bin, so it doesn’t need emptied as often either.
Written by a customer while visiting sharkninja.com