Customer reviews from sharkninja.com
Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Average customer rating
4.6
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
184
4 Stars
24
3 Stars
8
2 Stars
6
1 Star
7
90%of customers recommend this product.
(
96 out of
107)
Customer Reviews for Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Posted by: Jess H
Verified Purchase:Yes
Of course I opened it and vacuumed my entire house and every surface… I couldn’t stop! This thing is almost perfect.
Length of cord, ease of use, versatility, and suction power is unmatched. With the bottom canister on, it feels heavier than my previous 2 shark vacuums, but it rolls so much easier and the suction power is on another level. Little scraps of paper, crumbs, dirt, hair, styrofoam, hair pins… anything- it picked up, no problem!
There are three modes for different floor types and are super easy to use. I appreciate that when I need to pause vacuuming to move something out of the way, you simply lift the handle back up and it stops running until you’re ready to resume.
The tile/wood floor mode is amazing. The blue light is so helpful and actually helps you to find all hidden crumbs/debris. With 4 kids and a dog, it’s eye opening and super satisfying.
The carpet mode is also great. The roller is amazing, and I barely have to push, it basically rolls itself. I had just vacuumed our floors with my cordless hand held vacuum the day before, and then went over it with this shark after I opened it and I filled up the entire canister with dust/debris🤢.
I also love that you can remove the bottom canister completely and it switches to a stick vacuum with its own little canister on the handle! Perfect for under your bed, vacuuming stairs, area rugs, couches, and yes, YOUR CAR.
Am I nuts for being this excited about a vacuum? Maybe. BUT I just vacuumed my entire house and had a grand ol time…
Idk, I’m so happy with this purchase and am trying to convince myself that I don’t need another one to keep upstairs so I can keep this one downstairs because it iiiiiis a little pricey. If you’re able, I absolutely recommend it.
Length of cord, ease of use, versatility, and suction power is unmatched. With the bottom canister on, it feels heavier than my previous 2 shark vacuums, but it rolls so much easier and the suction power is on another level. Little scraps of paper, crumbs, dirt, hair, styrofoam, hair pins… anything- it picked up, no problem!
There are three modes for different floor types and are super easy to use. I appreciate that when I need to pause vacuuming to move something out of the way, you simply lift the handle back up and it stops running until you’re ready to resume.
The tile/wood floor mode is amazing. The blue light is so helpful and actually helps you to find all hidden crumbs/debris. With 4 kids and a dog, it’s eye opening and super satisfying.
The carpet mode is also great. The roller is amazing, and I barely have to push, it basically rolls itself. I had just vacuumed our floors with my cordless hand held vacuum the day before, and then went over it with this shark after I opened it and I filled up the entire canister with dust/debris🤢.
I also love that you can remove the bottom canister completely and it switches to a stick vacuum with its own little canister on the handle! Perfect for under your bed, vacuuming stairs, area rugs, couches, and yes, YOUR CAR.
Am I nuts for being this excited about a vacuum? Maybe. BUT I just vacuumed my entire house and had a grand ol time…
Idk, I’m so happy with this purchase and am trying to convince myself that I don’t need another one to keep upstairs so I can keep this one downstairs because it iiiiiis a little pricey. If you’re able, I absolutely recommend it.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Another new Shark Vacuum is broken! Again!
on September 30, 2026
Posted by: Patty56
I have had 4 Shark vacuums. They usually work for 2-4 years. I brought my most recently purchased Shark vacuums, the repairman told me Sharks are built and designed to break! I guess so since inn10 years I’ve owned 4. There is no reset button if the machine dies. It’s time for me to switch to another brand of vacuum.
Response from sharkninja.comBy SharkNinja, SharkNinja, October 3, 2026
Action Taken: Hi Patty,
Thank you for taking the time to share your review.
We're sorry to hear that your experience has left you feeling disappointed, especially after owning four Shark vacuums over the past 10 years. We understand how frustrating it must be when a product stops working unexpectedly, particularly when you've previously chosen Shark multiple times. We appreciate you bringing your concerns regarding durability and repairability to our attention, and we're sorry to hear that this has affected your confidence in the brand. Your feedback is important to us and helps us improve both our products and overall customer experience. We would recommend contacting our support team by clicking the link below, and we'll be happy to assist you further.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Thank you for taking the time to share your review.
We're sorry to hear that your experience has left you feeling disappointed, especially after owning four Shark vacuums over the past 10 years. We understand how frustrating it must be when a product stops working unexpectedly, particularly when you've previously chosen Shark multiple times. We appreciate you bringing your concerns regarding durability and repairability to our attention, and we're sorry to hear that this has affected your confidence in the brand. Your feedback is important to us and helps us improve both our products and overall customer experience. We would recommend contacting our support team by clicking the link below, and we'll be happy to assist you further.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features! All in 1 Cleaning !
on September 30, 2026
Posted by: TJ67
from CUMBERLAND
Gender:Female
I absolutely love, love, love this vacuum!
One of my favorite features is how easily it transforms from an upright vacuum to a stick vacuum and then to a handvac. Best of all... no hose! Vacuuming stairs has always been one of my biggest frustrations with traditional vacuums. I would constantly have to stretch the hose to reach the next step, and more than once the vacuum actually tumbled down the stairs because I had extended it too far. With this vacuum, I can simply detach the pod or use the handvac, making stair cleaning so much easier, safer, and less frustrating.
I was able to vacuum my entire main level using the same vacuum, seamlessly switching between upright and stick modes to clean carpet, hardwood, and tile floors simply by removing the pod. And let's not forget the handvac! It's perfect for tight spaces and above-floor cleaning. With the brush attachment, I was even able to clean ceiling fans, windowsills, and dust from my furniture with ease.
This vacuum is also fantastic for pet owners. I have two cats that shed quite a bit, and the handvac quickly removed fur from my sectional. The built-in light on the handvac is another great feature, making it easy to see dirt and debris in dark corners.
I also love that the handvac automatically empties into the pod when it's reattached to the vacuum. Talk about true all-in-one cleaning!
In upright mode, I was amazed by how much dirt and pet hair this vacuum pulled from my rugs. Even carpets that looked clean had a surprising amount of hidden dirt and fur removed, which really impressed me and showed how powerful the suction is.
The Reveal Light for hard floors is another standout feature. It highlights dust and debris that are difficult to see with the naked eye, helping ensure a more thorough clean.
And perhaps one of my biggest wins: no hair wrapped around the brushroll! My daughter has very long hair, and with previous vacuums I constantly had to cut tangled hair off the brushroll after vacuuming. With this vacuum, that's no longer an issue.
There are so many things to love about this vacuum. It's versatile, convenient, powerful, and packed with thoughtful features that make cleaning easier. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing power and UV light for the win
on September 29, 2026
Posted by: Ash S
Gender:Female
I am in love with this vacuum! I’ve only used a cordless Dyson for the past 8 years but it can’t keep up with my 2 dogs and kids anymore. The UV light is a game changer. I used it after my cordless and couldn’t believe how much it missed! I love being able to turn it into a stick vacuum to get under the couch. The real best part is the hand vac- it’s so powerful and I used it for all my dusting, couch, and corners. It is heavier and takes a bit of extra work to get used to the cord again but my house is so clean it’s well worth it.
Written by a customer while visiting sharkninja.com
Posted by: Anonymous
Verified Purchase:Yes
Love the fact that I can break it down to reach behind my birds cage so I don’t have to disturb him or clean under my bed without struggling
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark T
on September 28, 2026
Posted by: Gill 4449
from Virginia
Gender:Male
I am very happy with my new shark.l already had and older shark vacuum that works well and now stays in the basement to clean there!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Sandie1313
from Wabash indiana
Gender:Female
Verified Purchase:Yes
Absolutely love my shark, works awesome for what I need cleaned!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Over rated overpriced
on September 27, 2026
Posted by: Penny Gage
Gender:Female
Have used shark products for years. Bought this one after watching commercial thinking it would be the best yet. WRONG. This is the heaviest most complicated shark yet! Too heavy, too many moving parts, average productivity, way overpriced and it would be a major hassle to return.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, September 29, 2026
Hi Penny,
Thank you for sharing your feedback. It’s disappointing to hear that this model didn’t live up to your expectations after having positive experiences with Shark products over the years. A vacuum that feels too heavy, overly complicated, and not worth the price can certainly take away from the cleaning experience you were hoping for.
We appreciate you taking the time to provide this detailed feedback, and we’ll be sure to pass your comments along to the relevant teams for consideration.
If you do decide that the unit isn’t the right fit for your needs and would like to explore a return, you can find the information you need here:
https://support.sharkninja.com/en-CA/product-category/a03Hs000014mQxyIAE/online-shopping-help?category=Returns_Assistance&type=popular-topics
Kind Regards,
Sharkninja
Thank you for sharing your feedback. It’s disappointing to hear that this model didn’t live up to your expectations after having positive experiences with Shark products over the years. A vacuum that feels too heavy, overly complicated, and not worth the price can certainly take away from the cleaning experience you were hoping for.
We appreciate you taking the time to provide this detailed feedback, and we’ll be sure to pass your comments along to the relevant teams for consideration.
If you do decide that the unit isn’t the right fit for your needs and would like to explore a return, you can find the information you need here:
https://support.sharkninja.com/en-CA/product-category/a03Hs000014mQxyIAE/online-shopping-help?category=Returns_Assistance&type=popular-topics
Kind Regards,
Sharkninja
Written by a customer while visiting sharkninja.com