Customer reviews from sharkninja.com
Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Average customer rating
4.6
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
184
4 Stars
24
3 Stars
8
2 Stars
6
1 Star
7
90%of customers recommend this product.
(
96 out of
107)
Customer Reviews for Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Customer Rating
3
on August 13, 2026
Posted by: W Rick
[This review was collected as part of a promotion.] Upright floor suction is great. The hand wand has much less suction than my older model Shark. The detection between carpet, rug and hard floor is working great. Only real complaint is the hand wand. The unit is quit large so not as easy to move around if you need to pick it up.
Response from sharkninja.comBy SharkNinja, August 17, 2026
Hi there,
Thank you for taking the time to share your feedback on the PowerDetect Transformer. We're glad to hear you're enjoying the upright floor suction and that the automatic floor detection is working well across your carpets, rugs, and hard floors.
We're sorry to hear the hand wand's suction hasn't met your expectations compared to your previous Shark vacuum, and we appreciate your comments regarding the unit's size and maneuverability. Feedback like yours helps us better understand how our products perform in real-world homes and guides future improvements.
If you'd like us to take a closer look at the hand wand's performance, please reach out to our support team at https://support.sharkninja.com/contact-us
We'd be happy to help.
Sincerely,
Shark Home
Thank you for taking the time to share your feedback on the PowerDetect Transformer. We're glad to hear you're enjoying the upright floor suction and that the automatic floor detection is working well across your carpets, rugs, and hard floors.
We're sorry to hear the hand wand's suction hasn't met your expectations compared to your previous Shark vacuum, and we appreciate your comments regarding the unit's size and maneuverability. Feedback like yours helps us better understand how our products perform in real-world homes and guides future improvements.
If you'd like us to take a closer look at the hand wand's performance, please reach out to our support team at https://support.sharkninja.com/contact-us
We'd be happy to help.
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the vacuum
on August 13, 2026
Posted by: Vaccumuser2026
from San Diego
Gender:Female
I have used it twice and absolutely love all the features but overall the suction and everything is sucks up. My apt isn't too dirty but it does an amazing job at getting the smallest dust particles.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Strong Suction! Cool features.
on August 12, 2026
Posted by: GopherMan
Don’t sleep on this vacuum! Truly a great product. Dustcup is a little small in stick mode and definitely not as strong as the big vacuum but it still works great!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features excellent product very well built
on August 12, 2026
Posted by: MajorTeaBagz
from Frankfort, Michigan
Gender:Male
Absolutely fantastic. This is one of the best vacuums I bought in a long time. No extension hose to get clogged up or suction loss the different variations that you can use as vacuum are excellent and state of the art. My wife vacuumed the house about two hours before this one came she re-vacuumed it and it picked up a double than what the old vacuum did after vacuuming with her old one. Good quality, easy to maneuver very happy with this purchase. Pick up debris very well great and hard floors and picks up and removes hair without getting tangled. The dirt detector works very good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on August 11, 2026
Posted by: Ellabbbb
from Boston
Gender:Female
This vac is the best thing that has ever happened to our apartment. It is light as a feather, it feels like it moves right along by itself. I was SHOCKED at how easy it was to set up, super intuitive and super quick. After using it for 1 minute I realize that my old vac was NOT doing enough. And the detachable feature with no hose connection needed is literally something out of the future. Cat hair: completely gone. I will be telling everyone I know to purchase this product. My roommates and I are BIG fans,
Written by a customer while visiting sharkninja.com
Customer Rating
5
You’re carpet will thank you!
on August 10, 2026
Posted by: Taylor33
Gender:Female
I bought this about a week ago, so far I’m blown away with how well it works! My carpet looks as though it was shampooed after just using this vacuum on it! The suction is sooo good! Tbh you will be disgusted 🤢 with what it pulls from your carpet! I could see it bringing my carpet back to life right as I was using it, the fluff returned and i could see the color coming back!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features!
on August 10, 2026
Posted by: Ben34
from Boulder, Colorado
Gender:Male
[This review was collected as part of a promotion.] Just got this and it is a huge upgrade and 100% worth it! Would highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Too heavy
on August 9, 2026
Posted by: Vachack
from Illinois
Gender:Female
Too hebar and hard on the wrist. Definitely not for shorter people and not for older folks either.
Response from sharkninja.comBy SharkNinja, August 10, 2026
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that you've found the vacuum heavy and uncomfortable to use. We understand that weight and manoeuvrability can have a significant impact on the overall cleaning experience, especially during longer cleaning sessions.
We appreciate you sharing your feedback and will ensure your insights regarding the vacuum's weight and handling are passed on to the relevant teams for review.
If you need any further assistance with your vacuum, please don't hesitate to contact our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to leave a review.
We're sorry to hear that you've found the vacuum heavy and uncomfortable to use. We understand that weight and manoeuvrability can have a significant impact on the overall cleaning experience, especially during longer cleaning sessions.
We appreciate you sharing your feedback and will ensure your insights regarding the vacuum's weight and handling are passed on to the relevant teams for review.
If you need any further assistance with your vacuum, please don't hesitate to contact our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com