Customer reviews from sharkninja.com
Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Average customer rating
4.6
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
184
4 Stars
24
3 Stars
8
2 Stars
6
1 Star
7
90%of customers recommend this product.
(
96 out of
107)
Customer Reviews for Shark - PowerDetect Transformer Upright Vacuum With DuoClean Detect, Reveal Technology and Self-Cleaning Brushroll - Chimera
Customer Rating
3
Powerful vacuum
on September 10, 2026
Posted by: GiGi H
Gender:Female
It's a good powerful vacuum. However, it's very heavy for my scrawny 75 year old arms to push around. Also my dirt evacuation doesn't work when transferring from the stick to the main dirt cup. I have been dumping the dirt manually, but was disappointed when the evacuation system did not work. But all in all, a good purchase.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, September 11, 2026
Hi GiGi,
Thank you for sharing your review.
We're sorry to hear that your dust cup evacuation is not working as expected and that the vacuum feels heavy to use. Please visit our support page to help troubleshoot your Transformer.
Self-Help Guide:
https://support.sharkninja.com/article/LX5000-Series-Shark-PowerDetect-Transformer-Upright-Vacuum---Troubleshooting-Guide
Kind regards,
Shark Home
Thank you for sharing your review.
We're sorry to hear that your dust cup evacuation is not working as expected and that the vacuum feels heavy to use. Please visit our support page to help troubleshoot your Transformer.
Self-Help Guide:
https://support.sharkninja.com/article/LX5000-Series-Shark-PowerDetect-Transformer-Upright-Vacuum---Troubleshooting-Guide
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful and versatile vacuum system
on September 10, 2026
Posted by: mp_e
Powerful and versatile vacuum system. This vacuum has great power. It cleans better than any previous vacuum we have had. The hand held mode is especially handy. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Versatile and great from homes with pets
on September 10, 2026
Posted by: BethanyB
Gender:Female
I bought this about 2 weeks ago -after trying two different dysons that cost considerably more. This vacuum out preforms both! I was talking to a friend who runs a cleaning business about the Dyson and how I was unhappy with the price point and the problems I was having and she said get a shark, I HAD a basic shark nothing impressive but still got the job done,. I wanted something with a lot more options as I have lots of pets and plants and like to vacuum everyday. THIS vacuum doesn’t miss a thing and the versatility is AMAZING! I can go from rug to hard wood. , to ceiling fans and nooks and crannies with ease!”, for me it is worth the money. I also love the fresh smell it puts off with the odar neutralizer cartridge . Shark hit the nail on the head with this one.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great features
on September 10, 2026
Posted by: Jayc12
Gender:Female
[This review was collected as part of a promotion.] Been trying this for awhile and it's been working great at my house, I haven't had hair tangle in it at all which is a nice feature. It's still a little bulky with maneuvers and can't fit in tighter spots but the wand vac works great. Easy to dump everything out of the debris cups but they are a little smaller. The conversion is great but sometimes it does stick a little in the wand vac front but still works great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Helped me get back to cleaning on my own.
on September 9, 2026
Posted by: Colze
from Society Hill, SC
Gender:Female
I’ve had this vacuum for over a month. It has transformed the ease of cleaning my house. I have chronic pain so doing most things is a task. On most days I’m able to use full upright mode because of the light weight easy to maneuver vacuum. I am able to switch in between all modes without hesitating. While the stick and handheld don’t have the same power, they are able to get in tight place and does not diminish the filtration. It cleans strings, hair and a lot of items without getting stuck around the roll. Transitioning from carpet to floor was seamless and wonderful
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent vacuum
on September 9, 2026
Posted by: Matt326
from Massachusetts
Gender:Male
I received this vacuum as a tester. I really like this thing. Its awesome. The three different modes are extremely helpful and useful for any cleaning job you would use a vacuum for. Its easy to empty and it is well built. Some people may find it a little on the heavy side as it does have some weight to it. Its a great vacuum and my housd has never been cleaner.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Happy with the vacuum
on September 9, 2026
Posted by: cleaning-lady33
from NJ
Gender:Female
I would give 4.5 stars. Just some minor problems for me. It's pretty heavy. But I could always switch to stick mode so, not a big issue. The cord is long and helpful but it could get run over and get sucked when turning around. Other than that, I am happy with the smooth running and auto conversion, and really easy to empty the pod.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Happy with my purchase thus far!
on September 9, 2026
Posted by: New vac!
from Aurora, OH
Gender:Female
I love my new SharkNinja Transformer! I couldn’t believe how much dirt was in the cup when I finished vacuuming….and here I thought the carpet was clean! It easily moved from carpeting to LVT flooring and was easy to put together right out of the box. It took me a moment to adjust to the weight and movement of the vacuum, but after that, all was well. The only problem I encountered was trying to register my warranty on your website.
Written by a customer while visiting sharkninja.com