Customer Reviews for GE - 2-Slice Toaster with 7 Shade Settings and Extra Wide Slots - Snow White
Customer Rating
1
Broke after 5 weeks
on February 26, 2022
Posted by: CLSu
from Palo Alto, CA
The toaster has a 1-year warranty but it broke after 5 weeks of moderate use.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 1, 2022
Hi - Thank you for taking the time to share your feedback on your new toaster. We hate to hear you have had difficulty with the unit and apologize for your feelings of disappointment and any inconvenience this may cause you. Please be sure to take advantage of the warranty you mentioned. The details of which can be found on page 7 of your owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000001-2.pdf&_ga=2.240992193.379245020.1646064856-727603807.1639067503 -- Your concerns are extremely important to us and will be shared with our product design team. Kind regards - Vikki@GEA
After less than 5 weeks of use, a coil on the inside of this toaster began to detach and started sparking, almost causing a fire. We had been careful to follow the guidelines listed in the Owner’s Manual so this can only be attributed to faulty wiring.
Product is sleek, works as designed, easy to clean, and decent warranty
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 8, 2022
Wow! Thank you so much for your kind words about this beautiful toaster. We're so glad that it's working well and you're finding it easy to clean. This is wonderful to know!
If you need anything in the future, please feel free to reach out to us directly. We are always happy to help! Take care, Kelsey@GEA
toast has nice wide slots and toast nice and evenly. I can cook my morning bagel and use the frozen setting to cook the breakfast scramblers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 22, 2022
Hello - Congratulations on your new purchase, and welcome to the GE Appliances family! We're glad to hear you are enjoying your new toaster. We understand how exciting it can be to have a new small appliance for a kitchen and it works perfectly. We strive to provide the best for our consumers. We are sure you will love this toaster year round. Thanks for your review! Have a great day. -Shayla@GEA
I had an older version of this toaster that I broke, so when I saw this one I was thrilled and ordered it. I like it but it's not as good as my older version. The bottom 1" of the toast isn't quite are toasted as the rest of the toast. I'll keep it and enjoy my toast, just miss my older version.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 23, 2022
Good day,
It's certainly understandable to have some doubts when your current model doesn't perform as well as your previous model! We're always working to raise the bar and to provide top class products. We're glad to have you as part of the GE appliances family. Keep in touch with us. Mike@GEA
Not what i expected. Doesn't toast as it is supposed to.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 21, 2022
Hello - Thank you for your review. We're terribly sorry to hear your toaster is not working as it should. We can understand how frustrating that can be, and apologize for any inconvenience this has caused you. We would love to be of guidance moving forward so you can enjoy this amazing toaster.
If your toaster isn't toasting properly, we suggest to check the browning setting selected for toasting. Select a lower setting next time if your toast is too dark and a higher setting if your toast is too light. Also check that the Frozen button is not selected.
Also, make sure to push down the toasting lever all the way.
If the above suggestions do not help, we suggest to take advantage of your one-year warranty and schedule service. We are confident our certified GE Appliances technician can assist. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Know we are always here should a problem arise. Please reach us directly if you have any questions or concerns. Kind regards, Shayla@GEA
Toaster both bagels and bread to my exact liking. Attractive appliance, well designed, lengthy electrical cord that can be shortened or stored, as desired, on the underside of the toaster.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 10, 2022
It is really great that your toaster is able to perfectly toast your bagels and bread! We also love knowing that the look and design of this model is working out so well for you. This is exactly what we like to hear!
If you need anything moving forward, please connect with us directly. We're always happy to help out! Take care, Kelsey@GEA
I like this toaster's performance and efficiency. I have used it for several different settings at various times and have always been satisfied at the results. I would recommend this toaster to anyone who asks. It's a really good product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 9, 2022
Hi there - We really appreciate you taking the time to leave this review and we are so happy to learn that you're satisfied with this toaster's performance and efficiency. This is wonderful to know! We love that you've tried various settings and that it all worked out well for you.
Please let us know if you need anything in the future - we're always glad to assist and we are so grateful to have you in our GE Appliances family! Be well, Kelsey@GEA