Customer Reviews for GE - 2-Slice Toaster with 7 Shade Settings and Extra Wide Slots - Snow White
Customer Rating
3
Bagel setting does not change to one-side toasting
on November 25, 2022
Posted by: DG4717
from Everett, WA
The bagel function does not work as advertised. The outside elements do not turn off. This has been mentioned in other reviews and is obviously a design flaw that you are not being honest about.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, November 27, 2022
We are so sorry to hear the Bagel function isn’t working as expected, and we can imagine how irritating this must be. When the bagel function is in use, only the inner heating elements should be toasting the bagel.
We recommend taking advantage of your warranty. Information on this can be found on page 7 of the user’s manual found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000001-2.pdf.
The toaster has worked fine, though I've only had it for less than a week. I especially like the frozen button, since I freeze my bread to make it last longer. When I first tried it I was shocked at the awful smell emanating from the interior of the toaster. I consulted the manual, which said the toaster had to "cure the new elements" and that "this may produce a slight odor as the element cures." In my case I had to open windows and run the toaster several times (without toast), to eliminate the strong and toxic smell! Since then I've had no problems.
Been needing to get a new toaster for some time but since Covid have run into issues with major appliances, specifically freezers and I was seeing ALOT of bad reviews about small appliances so was leary of getting a bad one. Was buying a deep fryer and decided to go ahead and get the needed toaster as well. This GE toaster had the best reviews over all brands so took a chance. We have only used it for a couple of days, but so far it is doing great. I just hope it holds up as long as the last Toastmaster did, 10+ yrs!
GE products have been in my life since I was a kid. Anything GE makes is always good, Hopefully GE stays American Made, hate the fact that there are foreign hands in the till though.