Customer Reviews for GE - 2-Slice Toaster with 7 Shade Settings and Extra Wide Slots - Snow White
Customer Rating
2
Attractive, deep tray but toasting inconsistent
on May 9, 2024
Posted by: JoLM
from Pennsylvania
Attractive model that has a deep tray for bagels and large toast. The dials are useful. The big problem is that when you toast a bread or anything, it is inconsistent. One side of the bread may be done as you like it but the other side is burnt. That's a quality control issue in manufacturing. Nice product but if it were easy to return it, I would. Buyer beware! I should have followed the Consumer Reports ratings!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Devin, GE_Appliances, May 9, 2024
We're pleased to hear that you're enjoying your new GE Appliances toaster and the deep tray for bagels and large toast. We will pass your feedback regarding the toaster to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Toasts bread quite evenly. Controls are a bit unusual, to stop toasting early, you must hot yhe cancel button. OG is to lift up on the handle to stop toasting.
Left slot toasted inside of bread a lot more than the outside of bread which is barely toasted. The right slot more evenly toasted but inside still a little darker. My old kitchen aide worked much better until it died after several years of use.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, May 7, 2024
We hate to hear that your toaster isn’t toasting evenly in both slots, and we want to help. We suggest taking a look at page 7 of your use and care manual, linked below, for information on how to take advantage of your warranty.
Toaster seems to brown well on one side only and I need to use level 6 to get it browned. I'm hoping the toaster will improve as I use it more. I had a previous GE toaster that lasted and worked well for maybe 30 years.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Joyce, GE_Appliances, May 6, 2024
We appreciate your purchase and are so happy to hear your previous toaster lasted so many years. That is a true testament to our products and to consumers like you and your family who take great care of them. We want you to be happy with your new toaster and be sure you aren't pressing the bagel setting for toast. When using this setting it will only toast one side. Note: Only the inner elements are used for each slot. Please let us know if you continue to have concerns after you've been using it longer.
The toaster is so delicious,,, she get things hot fast and I love instant “Stop” button but what really love is the trap door on the bottom to keep toaster clean..l