Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2 out of 5
4.2
(1,033 Reviews)
Open Ratings Snapshot
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product. 
(
707 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Customer Rating
2 out of 5
2
Really like the idea
on July 10, 2023
Posted by: Mom of two
Gender:Female
I really like the idea and was thrilled to try this out. Unfortunately, I feel like the design was poorly made. I have no health issues and no issues with gripping. I found this extremely uncomfortable to hold and use, almost as if the handle and placement was way to wide for my hand. i wanted to love this product, but wasn’t easy to use. Other than the design it was very easy to operate and instructions were clear. They just need to make the handle better. Customer service was awesome.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, July 11, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.

Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
OMG! Saved my sanity
on July 9, 2023
Posted by: ChristyBBB
Gender:Female
Simply incredible. When I was young, my hair was thick and healthy but as I've aged, it's become thin, dry and wonky with strange bends. Then due to much stress, I began losing it. My doctor put me on hair meds but I had to also change my hair routine and stop using damaging hot tools. I had so much hair fall I was afraid to wash it. Then came this beauty into my life. Within minutes from wet, my hair becomes silky, smooth and not one hair is lost due to this tool. Now I look forward to wash day.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Fine hair review
on July 9, 2023
Posted by: MAB45
Gender:Female
I absolutely love this device. I live in the south with high humidity which equals frizzy hair. This device straightens wet or dry without damaging. I can use a round brush for volume by closing the grip and it functions as a normal hair dryer. 5stars!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Works great
on July 9, 2023
Posted by: DoraH
Gender:Female
I love this ! It easy to use and straighten my hair and no damaging my hair. It is quick to use. I through away all my other straighteners!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Okay Device
on July 8, 2023
Posted by: Kricket37
I bought this so fast after seeing tons of tiktok videos. Thought it was a perfect lower damage solution to replace blow drying then flat ironing. I have shoulder length, very fine wavy/curly hair. The key to good results with this tool for me is to have a high quality styling/heat protect product and to work on small sections at a time. For each section I have multiple steps and toggle between modes - blow dry mode the root holding tight to get straight, then use wet mode 2-3 passes (toggling to the heat level appropriate for that section), then dry mode. Even with my low density hair (I don’t have a lot) this can be tedious to reparation all over the head. Even after all this I still don’t feel like I get the sleek shiny smooth results I expected. Hair feels dry. I’m afraid to use it as often as I would like because it may still be damaging, just like any other heat tools. Overall I am just underwhelmed. I wish the body was narrower to get closer to the root. This tool is impressive and does provide a long lasting straight style but I still want to reach for the old trusty flat iron for touch ups.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 9, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.

Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Best Invention
on July 8, 2023
Posted by: Sacheeee81
Gender:Female
I’m 43 and can now successfully cut the drying/styling time for my hair. My hair is thick and coarse. Before I would have to dry and then style straight. Airstraight has made this happen in one step. Making my life easier and more available free time. I love it !!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Works perfect
on July 8, 2023
Posted by: Modestnurse
Gender:Female
I love my Dyson Airstrait. My hair is always frizzy and requires more heat to tame. Now I can style my hair quickly in the mornings before work and it comes out straight, but with plenty of body. The cold air setting works really well too to keep my hair looking smooth after straightening it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
You need this.
on July 8, 2023
Posted by: NicoleS
Gender:Female
I am OBSESSED. This is the absolute best investment. If you were to buy a flat iron and blowdrier separately it would be the same price. This is worth every dime!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
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