it works very well! It is a bit heavy and the cord is bulky, but it does a good job of straightening the hair. my hair feels significantly healthier than it did before using this to dry my hair.
Not as expected. It doesn’t really straighten my hair effectively as advertised
Response from DysonBy Customer Service, Rubaid K, October 22, 2025
Thank you for sharing your feedback. We are sorry that the straightening performance of your styling tool has not met your expectations. We understand how important it is for a product to deliver on its promises, particularly when it comes to achieving smooth, sleek results. Factors such as hair type, sectioning technique, and heat settings can all influence the outcome, and we would be glad to help explore adjustments that might improve your experience. If you are open to it, our chat or voice support team is ready to assist with personalized guidance or troubleshooting. Your satisfaction is important to us, and we sincerely appreciate you bringing this to our attention.
I bought about 2 weeks ago so far I dont like my hair gets very frizzy and not worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 15, 2025
Thank you for sharing your feedback. We are glad to know that you have had the opportunity to try the product, as helping users achieve their desired styling results is central to our mission. We regret that your experience so far has been disappointing, particularly with frizz and the overall value. We understand how important it is for styling tools to deliver smooth, polished results, and we sincerely appreciate you bringing this to our attention. If you are open to it, we would be happy to explore ways to improve your experience, whether through guidance on hair preparation, product pairing to reduce frizz, or adjustments to heat and airflow settings tailored to your hair type. Please reach out to our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. We appreciate your continued trust and the opportunity to support your styling journey.
Bought this to prevent breakage from drying with regular hair dryer. Takes forever to dry my hair, still leaves my hair frizzy. Not worth the cost.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 6, 2025
Thank you for sharing your feedback. We regret that your experience with the dryer has not met your expectations, particularly in terms of drying time and frizz control. We understand how important it is to achieve smooth, healthy-looking results efficiently, especially when making an investment in a product designed to minimize hair damage. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on optimal heat and airflow settings, tips for hair preparation, or accessory recommendations tailored to your hair type. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson styling tools. We value your feedback and appreciate the opportunity to support you.
I have used this for a few weeks to dry and between washes. My hair is curly and frizzy. I live in Florida, so humidity is nuts. With Dyson Airstrait, my hair is staight and dry faster than ever before. My hair is so soft and healthier already. I am amazed at the technology and that this is possible.