Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: Suzie
Gender:Female
Verified Purchase:Yes
Amazing product!! I have purchased other hair straighteners and dryers that did not live up to my expectations. Yours is excellent. Thank you for making
such a wonderful product.
such a wonderful product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Phillis
Verified Purchase:Yes
I think I bought the wrong product. My hair is just too course and frizzy.
Response from DysonBy Customer Service, Rubaid K, August 6, 2025
Thank you very much for your feedback. We are sorry to hear that the product has not delivered the results you hoped for, especially considering your hair type. We understand how difficult it can be to manage coarse and frizzy hair, and we recognize how important it is to feel confident with your styling tools. Our objective is to develop technology that supports a wide variety of hair textures. Your insights help us improve. If you are open to it, we would be pleased to share personalized tips, such as adjusting heat or airflow settings, using recommended preparation products, or refining styling techniques, that may enhance your experience. Please feel free to contact our customer support team or email us directly at askdysonus@dyson.com. We are here to help you find the solution that suits you best.
Written by a customer while visiting Dyson
Posted by: Shawna
Verified Purchase:Yes
I typically flat iron my wavy frizzy hair after drying it, but I’m trying to improve my hair health. The airstraight does a great job of drying my hair straight without the need to flat iron it. I was nervous that my roots and baby hairs would still be wavy, but I followed the directions of drying my roots first and then drying the rest of my hair and it has worked great. Another concern I initially had was whether or not my hair would be as smooth as my flat iron gets it. The airstraight gets it really close! I still use my usual hair products and heat protection products and I’m very happy with the results. If my hair wasn’t damaged, it would certainly be smoother (after drying on wet mode, I do a dry mode pass over my hair which helps smooth it out a little more). I’ve officially given my flat iron a break. One thing to note is the airstraight makes your hair pin straight and you can’t use to curl your ends the way you might with a flat iron.
Written by a customer while visiting Dyson
Posted by: Allie
Gender:Female
Verified Purchase:Yes
I want to love the airstrait but every time I use it I get hand pain. I did have a carpal tunnel surgery in 2019 but the pain returns while using the airstrait. I like the concept, it’s just painful for me personally. I have the Airwrap Coanda 2x and love it.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 6, 2025
Thank you for your thoughtful feedback. We are delighted to hear that the Airwrap Coanda 2x has delivered the results and experience you were hoping for, and we sincerely appreciate your support of the Airstrait concept. We are truly sorry to learn of the discomfort you have experienced, especially in light of your history with carpal tunnel surgery. Your well-being matters deeply to us, and we are grateful that you have shared this insight. Our mission is to design styling tools that blend high performance with comfort and accessibility. If you are open to it, we would be happy to explore ergonomic tips, recommend supportive accessories, or review your styling routine to help reduce strain. Please feel free to reach out to our customer support team or email us directly at askdysonus@dyson.com, our team would be glad to assist.
Written by a customer while visiting Dyson
Posted by: Asciiblue
Verified Purchase:Yes
Absolutely love this combo dryer straightener. Leaves my hair salon silky and tames frizz. So glad I purchased as it is worth every penny!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Not at all impressed with the finished product or the very lengthy time it took to dry my hair. It’s heavy and the cord is wonky
It is not an easy to use tool
Going to return it
It is not an easy to use tool
Going to return it
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 6, 2025
Thank you very much for your feedback. We are sorry that the product did not meet your expectations. Ease of use and performance are key priorities, and we regret that the tool felt heavy and awkward, with drying time and cord discomfort affecting your experience. Your input is highly valued, and we are grateful that you brought this matter to our attention. Our aim is to ensure that each product delivers a smooth and satisfying styling experience. If you are open to it, we would welcome the opportunity to discuss this further or offer suggestions that may improve usability. Please contact our customer support team or send us an email at askdysonus@dyson.com. We sincerely appreciate your insight and wish you better experiences in the future.
Written by a customer while visiting Dyson
Posted by: Soho4
Verified Purchase:Yes
My hair was so perfectly straight and if that is what you want I definitely recommend this. It didn’t work for me because my hair needs some volume and a bit of curl
Written by a customer while visiting Dyson
Customer Rating
5
Love it. It is a little heavy for me!!! My hair ha
on August 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
I love it!!! It is a little heavy to hold. Makes my colored hair, extensions, beautiful and shiny!!!
My hair looks amazing!!!
My hair looks amazing!!!
I would really love it to be wireless and not so heavy!!! It is worth the money!!!!
Thank you!
Thank you!
Written by a customer while visiting Dyson