Broken out of the box and returned . Disappointed as I was excited about getting this gift for Christmas
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Got for Christmas, it is like magic! Even better than a salon! Easy to use and super fast, hair healthy and looks like a magazine/commercial- truly unbelievable how great this works.
I got this as a Christmas gift and I loved it so much I went out and bought the air wrap as well. It’s worth every penny and dries and styles my hair faster than any other tool I have ever used. It’s also super easy to use and doesn’t use extreme heat.
I think this is an awesome product if you’re able to afford it however, I feel like you could achieve a near identical look with much more affordable products. I will not be returning mine, but I also would not purchase another one. I also have the air wrap for going on a year and a half and I absolutely love it coming from somebody who didn’t know how to curl their hair without burning themselves it is a game changer. Overall, I think Dyson makes wonderful products that are much less damaging and super sleek in design but don’t feel pressured into paying so much — a round blowout brush and smoothing attachment will give near the same results 🩷
Not at all what I was hoping for, it leaves my hair lifeless, I’ve watched the videos without any improvement. It was a lot of money to spend and be disappointed. I switched back to my L’ange which gives me the perfect blowout in under ten minutes.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
It does not work if I travel to a city located over 2000mts; so if you travel to Aspen or any city over 2000mts the support team told me it won’t work! So you spend a little fortune for a hair dryer that won’t work over a certain altitude? Very very disappointed
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Use it for a month now. Love it. I have fuzzy, medium curly hair and it works perfectly. My hair are straight and shiny. Love the option to retouch dry hair. Usually do it on day 3 and it does a great job refreshing my hair. Totally worth the price. I do not use my old hairdryer and iron at all. It takes only 10 min to dry my hair with Dyson Airstrait when I wait 20 min after I wash my hair. And it takes 20 min when I do it right after shower.