Has not left my wavy, frizzy hair very straight disappointed
Response from DysonBy Customer Service, Harpreet K, August 26, 2025
Thank you for sharing your experience with the Dyson Airstrait straightener. We are sorry to hear it did not deliver the straightening results you expected for your wavy, frizzy hair. We understand how frustrating that can be and appreciate your feedback. Our team would be happy to offer personalized tips or support to help you get the best results. Please feel free to reach out to us directly or feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I straighten my hair dry and Dyson doesn’t work to smoothen my hair to be straight because the air blows the small strands so it doesn’t come out smooth straight. It would be nice if you could design it without blowing the hair out. Straighten the hair smoothly.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, August 26, 2025
Thank you for your thoughtful feedback. We are sorry to hear that the Dyson Airstrait did not deliver the smooth, straight finish you were hoping for. Your experience is important to us, and we appreciate your suggestion about minimizing airflow to better control finer strands. We will share this with our product development team as we continue to refine our technology. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
“I really like it. It straightens porous hair perfectly. Very easy to use. I like that it works on both wet and dry hair. I wouldn’t call it a drawback, but due to its larger size it doesn’t reach the very roots, leaving about 2–3 cm from the scalp. Personally, that’s fine for me.”
Good product and works best for longer hair. My hair length is to my collarbone, and it works very well to straighten. Based on the design of the dryer/straightener, the air stream starts about 2 inches from the top of the straightener. That is why you dry the roots first! The temperatures are good settings. My volume is decreased using the product, but it provides a different hairstyle look than my normal look. It is just like what you see in the advertisements and videos provides long, straight, sleek hair! It also saves time drying and straightening at once.
Bought this a month ago really not impressed. Way over hyped!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 23, 2025
Thank you for your honest feedback. We are sorry to hear that the Dyson Airstrait did not meet your expectations, especially following the excitement of trying a new product. We understand how disappointing it can be when performance and value do not align with expectations. Your insights regarding the gap between anticipation and actual results are very important to us. Our objective is to provide styling tools that are intuitive, effective, and worthy of the investment. If you are willing to share more, whether about styling outcomes, usability, or specific features, we would greatly appreciate the opportunity to better understand and support you. Please feel free to contact our customer support team at askdysonus@dyson.com. We are here to assist you and wish you continued health and happiness.
Love this. This is the fastest way to straighten and dry my hair now. Using a heat protectant prior to drying really gives it shine. I hope it never breaks down on me.
My daughter had purchased her Dyson Air Straight about a year ago. She has long thick hair. She highly recommended it. So when she came to visit a few weeks ago, I tried it out. My hair is not as long as thick as her hair, but I love the way my hair feels so so soft. There is a little bit of a learning curve in using it. It is also a little bit heavy. I like that I can dry my hair and then kind of set it with the cooler temperature. I like that when I’m drying my hair, but I do not feel like I am pulling it like I would with a regular hairdryer And a round brush. It is designed like a flat iron so I think if you can figure out how to use a flat iron. You will definitely be able to use this. I think the only downside of the Dyson air straight is its price – a bit pricey
I am beyond pleased with the Airstrait! It makes my hair so straight in 10 minutes from wet to dry. It’s more than I expected and I cannot recommend more!