I treated myself to this a few weeks ago. I already have the Dyson AirWrap and love it, but wanted an option for when I wanted to wear my hair straight. My hair is very thick and course, and it takes a long time to blowdry and my mornings are hectic as is. The Airstrait drys my hair super fast, and gives my hair such body. I can touch up my hair after a few days and it looks as if I just styled it. Some have stated it's heavy, but I don't think it's heavy at all. Easy and intuitive to use. No regrets on this purchase!
Not kidding, the airstrait broke the first 20 minutes of me using it. So didn’t get to dry my hair once with it. Awful.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, March 18, 2024
We're very sorry that you are having an issue with your new Airstrait™ straightener. We'd like the opportunity to make this right. You may reach out to us via email at askdysonUS@dyson.com. In the subject line please include "Dyson.com Review" for prompt attention to this matter.
My Airstrait color is pealing off. So what do i do?
Response from DysonBy Voice of the Customer, Jenifer, March 15, 2024
Hi there, this is Jenifer with Dyson. We're sorry that you are having an issue with the paint on your Airstrait™ machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I wish they would have explained that if you don't have long hair it's going to be hot on your neck. It's a great idea, but expensive
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, March 13, 2024
Hi there, this is Jenifer with Dyson. If the temperature is too warm for you, please consider another setting. The Airstrait™ features two styling modes: Wet and Dry. There's also a Cool mode to set the style. In Wet mode, you'll find three heat settings of 175-degrees Fahrenheit, 230-degrees Fahrenheit, and 285-degrees Fahrenheit. Dry mode has two heat settings of 250-degrees Fahrenheit or 285-degrees Fahrenheit. There's also a Boost function in the Dry mode for a top up. There are also two speed settings, consisting of low and high flow, and there's a cold shot and root drying mode too, so plenty of options.