Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2 out of 5
4.2
(1,033 Reviews)
Open Ratings Snapshot
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product. 
(
707 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Customer Rating
5 out of 5
5
Are you kidding me?
on September 5, 2025
Posted by: Sybil
Verified Purchase:Yes
I have only had the Airstrait for about two weeks and I have used it twice. So far, I love it! It does a great job, is very easy to use and handle, and cut my hair time to more than half! Worth every penny! I would buy it again in a heart beat. The one thing that would make it perfect is if it was dual voltage. I travel a lot and it would be such a game changer to be able to bring the Airstrait along.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Changed. My. Life.
on September 4, 2025
Posted by: SeattleChris07
Gender:Female
Verified Purchase:Yes
My hair is such a pain to dry and straighten. I am a busy working mom with four kids, and I have to carefully plan my showers so I have time to make sure it looks decent for work. This tool saves me SO MUCH TIME!! And not only that, but my hair looks great for more days without needing to be continually re-straightened. (I have frizzy perimenopause hair.) It’s my best friend and I’m so glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Delicate 2 in 1 blower and hair straightener
on September 4, 2025
Posted by: Aleli Joy
Gender:Female
Verified Purchase:Yes
I bought it 15 days ago. The blower was very efficient and good. I like the idea of 2 in 1, blower and hair straightener. I think it protects my hair for damages. I also like the fact that the iron gets hot right away compared to other hair straighteners that you need to wait for it to get hot before using it. It also has a self cleaning mode every time you turn it on and easy to clean. But while I start ironing my hair, the air that blows gets too hot. What I do not like is you can only use it 2 hours maximum a day, so basically it is only for personal use and cannot be share to others. I also do not feel that it is sturdy enough and not heavy duty. I think it requires delicate use. I think you are paying the brand not the product. The cord also is too heavy. I wish they can make something similar but travel friendly, so I can bring it anywhere, anytime without any hassle. I believe the product needs improvement and upgrade.
I would recommend this to a friend!
User submitted photo
User submitted photo
Response from DysonBy Customer Service, Rubaid K, September 7, 2025
Thank you for sharing your detailed feedback. We are pleased to hear that you appreciate the 2-in-1 design, quick heat-up time, self-cleaning mode, and overall efficiency of the blower. It is encouraging to know that the product has helped you feel more confident in protecting your hair from damage. We also acknowledge the concerns you have raised regarding air temperature, limited daily usage time, cord weight, and portability. These are valuable insights, and we appreciate your honesty in highlighting areas where improvements could enhance the user experience. Your input helps us better understand how our products perform in real life and where we can evolve to meet your expectations. We are committed to designing tools that are not only effective yet also practical and durable. Feedback like yours plays a vital role in that process. Thank you once again for your thoughtful comments. We value your experience and look forward to continuing to earn your trust through future innovations.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Super fast
on September 3, 2025
Posted by: Bebe
Verified Purchase:Yes
It is amazing for straightening hair. Super fast and without the damage a regular straightener does.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on August 31, 2025
Posted by: Ianed
Verified Purchase:Yes
I love it for my hair just like the other Dyson hair products but sad because i bought without the case.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
I recommend.
on August 30, 2025
Posted by: Susan
Gender:Female
Verified Purchase:Yes
This is my new favorite. I own the Dyson dryer, but switched to the air straightener since my hair was cut short. It's fast and simple, and I don't feel any damage to my hair. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Super straight
on August 30, 2025
Posted by: Yassluna
Gender:Female
Verified Purchase:Yes
Amazing! My hair always dries a bit frizzy. This makes my hair drying process super fast and leaves my hair looking like I went to the salon. I have not washed my hair for 3 days and it is still looking very very straight! Love it so much!
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
on August 27, 2025
Posted by: Hanna
Verified Purchase:Yes
The dryer is heavy and hands get tired
The temperature can be too hot or high
Response from DysonBy Dyson Customer Service, September 23, 2025
Thanks for sharing your thoughts. We're sorry to hear the Airstrait feels heavy during use and that the heat settings aren't quite right for you. Your feedback helps us improve, and we’ll make sure it’s passed on to our product team.
Response from DysonBy Customer Service, Rubaid K, August 28, 2025
Thank you very much for sharing your feedback. We are pleased that you had the opportunity to experience the dryer. Delivering powerful performance with effortless styling is central to our mission, so we regret to hear that the weight and heat intensity caused discomfort. We fully understand how essential comfort and control are during use, and we sincerely appreciate you bringing this to our attention. We remain committed to designing tools that feel as good to use as the results they deliver. If you are open to it, our support team would be glad to assist you, whether that involves adjusting technique to reduce strain or reviewing heat settings that may better suit your needs. Please do not hesitate to reach out via chat or voice support so we can assist further. Your input is invaluable in helping us continue to enhance the experience for all users.
Written by a customer while visiting Dyson
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