I bought this hair tool expecting it to be the replacement for all my others but it wasn't as easy as expected, I have something around 2c to 3c hair and it was a headache to use it, and it was heavy, it did dry the hair fast but it was not worth it
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, June 22, 2024
Hi, this is Manpreet from Dyson Technologies. Thank you so much for sharing your experience of Dyson Airstrait straightener with us. We are sad to hear that its performance was not up to the mark as per your expectations, we are sorry for the inconvenience. We do have other great options for you to explore in the haircare category such as Dyson Corrale hair straightener, the only one with flexing plates and it gets the job done in only a few simple passes.
We would also like to learn more so we can learn ways to improve our future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Too heavy, frizzes hair. I hate using it. Going to return it
Response from DysonBy Manpreet K, Customer Service, June 22, 2024
Hi, this is Manpreet from Dyson Technologies. We are disheartened to hear about your experience with Dyson Airstrait straightener, please accept our sincere apology for the inconvenience caused. We would like you to explore other amazing haircare options offered by Dyson. Please contact our customer support channels for the most suitable product as per your needs and preferences.
We would also like to learn more so we can learn ways to improve our future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I am absolutely in love with this product. What used to take a hairdryer and a flat iron now only takes one Airstrait. My hair is less frizzy, I’m not sweating when I’m done styling it, and it’s done in half the time. I get so excited for wash days- I would give this 100 stars! Easy to use, watch a few TikToks and you’ll learn quick.
I love my new Dyson Airstrait, quite convenient to use, saves me a ton of time getting ready, love its technology. I only have one heartache about it that i could not use it when i travel to a country with different voltage, please manufacture an adaptor for customers convenience, its quite a pricey hairdryer if you just leave it behind while traveling. I have homes overseas and stays several months there. Im sure many others can relate on this sentiment. Thank you for your attention on this.
I bought this recently and just used it a couple times so far. But so far so good! Way better results than the airwrap. Leas frizz and more softness. I am in love with it.
I was hoping to not like the Dyson Airstraight because of the price tag. But I LOVE IT! It is easy to use and makes my hair smooth and straight in a lot less time. It is definitely worth the investment.