Great product idea for those of us with fragile hair. Loved that it won't damage hair, but the Airstrait is just too heavy to use comfortably. Had to return it as I just can't see wanting to hold/ use it for any length of time.
Response from DysonBy Priya, Customer Service, August 6, 2024
Hi, Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
It’s not with the pice it dry my hair but does it straighten my hair I used it once and it took a long time to dry my hair but u had to use my hair flat iron to straighten my hair
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi, We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
Had this about a month now and I have to say my hair is the shiniest it’s ever been. It takes so much less time to wash and style my hair, and it LASTS.
I have a lot of thin curly long color treated hair with gray roots that I color every 4-6 weeks. I used to do Keratin treatments consistently until the treatments began to damage my hair and cause breakage as my hair turned gray. The Dyson Airstrait (when used properly) has been gentle enough to allow my hair to heal and increased growth. My hair looks and feels as though I have had a Keratin treatment and seems stronger and healthier. I use a heat protectant before styling, weekly hair masks, and serum for moisture and I can’t stress enough how important it is to use the proper method or instructions with the Airstrait otherwise I could see how damage could happen again with improper use. As others have stated, your hair will be very straight similar to the effects of a Keratin treatment but in my case I was very familiar with that style so I am okay with having very straight hair.
I look forward to drying my hair. Best purchase I have ever made for my hair. I feel confident. It's easy to use. That's the best thing about it. Love the dry or wet hair setting.