Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: Marissa
Gender:Female
Verified Purchase:Yes
Me gusta pero creo q se calenta mucho y quema los dedos un poco
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JenG
Gender:Female
Verified Purchase:Yes
I have very thick wavy/curly long hair, it tends to get frizzy. I have the supersonic and air wrap already and really wanted to try this. It leaves my hair so straight and “thin” looking, like I just left the salon! It is worth the money. I use it only twice a week since I don’t wash my hair often. It does have a feature to refresh your hair on non wash days which I really like! Just make sure you use a hair oil after because it does dry out your ends a little.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rey57
Gender:Female
Verified Purchase:Yes
While it works great, it is very heavy and it’s a bit complicated for the back of your head. I have long, thick hair and my hand and wrist is a little sore after
I would recommend this to a friend!
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Keens
Verified Purchase:Yes
So far it's been good. One thing that bothers me is how loud it is and that's unexpected. I have to give it a try straightening my hair again, coz last time I did it wasn't straight enough. I use babybliss hair straightener and that really do the Japanese b. Hopefully its the thickness of it that's why its not straightening my hair well. Overall, the features is promising and the app is cool.
Written by a customer while visiting Dyson
Posted by: Titi2008
Gender:Female
Verified Purchase:Yes
My daughter is way too happy with it. She love it and is very grateful because of this gift for her birthday
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dab19
Gender:Female
Verified Purchase:Yes
If your hair is short or mid length it does not work well.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 8, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you have not received the expected results. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we will do our best to resolve your issue. Please be informed that Dyson Airstrait™ straightener is suitable for shorter hair. It uses powerful, directional airflow to smooth and align hair, making it effective for creating a voluminous straight style for short to medium hair. The Dyson straightener is designed to work on all hair types, including shorter lengths, without causing heat damage. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: mousehole27
Gender:Female
Verified Purchase:Yes
Straightens and dries in a flash. My hairdresser wants one now.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Happy Lady
Gender:Female
Verified Purchase:Yes
I love this hair dryer/straightener! I have short thin wavy hair that tends to frizz up and I want to do a straight style that will stay in place. This helps me do it very effectively and is better than the ultra hot flat irons I've been using. I do not need to wash as often either. Its a little cumbersome at first to use, but doesn't take long to get the hang of it. Its worth taking your time to use it correctly.
I would recommend this to a friend!
Written by a customer while visiting Dyson