Thank you for sharing your feedback. We regret to hear that you still require a hair straightener to achieve the desired level of smoothness. We understand the importance of effective styling tools that cater to individual hair needs and appreciate you bringing this to our attention. Our objective is to offer solutions that simplify styling while delivering lasting results. If you are open to it, we would be glad to assist by sharing techniques, recommending tools, or reviewing settings that may better suit your hair type. Please reach out to our chat or voice support team for further assistance. Your experience is important to us, and we remain committed to supporting you. Thank you once again for your valuable input.

Thank you for sharing your feedback. We are pleased to hear that the product is performing well in terms of drying and straightening, and we appreciate you taking the time to share your experience. We are genuinely sorry that the results at the roots and ends have not met your expectations, especially given your investment and trust in our brand. Your observations are valuable, and we understand how disappointing it can be when a product does not deliver the polished finish you were hoping for. If you are open to it, we would be glad to explore potential solutions, whether through styling guidance, troubleshooting, or identifying ways to enhance your experience. Please feel free to contact our chat or voice support team. Your satisfaction is important to us, and we remain committed to helping you find the right solution. Thank you again for your input and for giving us the opportunity to make things right.