This air straight is quite something! It’s a blow dryer when the straighter is clamped shut and straightens my hair to sleek perfection in a single pass. A blow dryer and hair straightener in one is quite unique in a good way! Ive only used it on dry hair so I cannot comment on the wet to dry straightening yet but I do have high expectations and if it works well makes this a heck of a hair tool! I do wish that it came with a storage or travel case just like my airwrap styler did, given the price. Overall I love it.😍
Not worth the cost. Product works, but doesn't save time. I am not very pleased with this purchase.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the product did not meet your expectations in terms of saving time. Your comments are important to us and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Immensely happy with the Airstrait. It is an all in one styling tool for me, and is ridiculously fast. No longer will I have to choose between traveling light or having good looking hair.
I have very long thin hair but a lot of it. It’s damaged from highlights and heat styling. The Airstrait has my hair looking fabulous. It’s so quick and easy to use in both modes. I pondered on buying this for over 6 months. Once the holiday rebate came around I pulled the trigger. Best money ever spent. It has completely transformed the look of my hair. Everyone around me has asked what I’m doing differently because my hair looks shiny and healthy.
I have very very thick hair and hate the thought of ruining my curls with heat. The air straight is the first time I have ever actually enjoyed doing my hair. It works so fast, is easy to use, and honestly life changing. I don’t see myself using any of my other hair tools ever again. I was skeptical because this is a big purchase but I would 100% recommend. I got this over the air wrap because I need to condense the volume of my hair and make it not so heavy. If I feel like having it more wavy, I use the air straight and straighten and follow with heat less curls using socks. Overall, I would say the volume of your natural hair depends on which device to get. Having a lot of hair, the air straight is perfect for me.
It’s a beautiful machine as all Dyson products are - and I have several household items - but it is very heavy and I had trouble manipulating it in my hands and getting the arms to grab hair close to my scalp. I returned it as it was too unwieldy.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, December 15, 2024
Hello, thank you for taking the time to share your feedback with us. We are pleased to hear that you admire the design and beauty of Dyson Airstrait. However, we are sorry to learn that the machine’s weight and usability did not meet your expectations, particularly in terms of handling and reaching close to the scalp.
Your insights are invaluable to us as we continually strive to improve our products. If you have any further concerns or need assistance, please do not hesitate to reach out to our customer service team at Dyson Customer Service.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Manpreet K