Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: Steph
Gender:Female
Verified Purchase:Yes
I gave it to my mom for Christmas & she loves it! She isn’t generally tech savvy but has said it’s so easy to use, it’s light to hold, & that it’s very fast and effective for drying and straightening her hair at once! She has very thick hair as well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Faith
Gender:Female
Verified Purchase:Yes
Love it and would buy it again. Works so well and is easy too.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Queen T
Gender:Female
Verified Purchase:Yes
I absolutely love this tool. I have purchased every highly reviewed product recommended to me in the search for something that will stop killing my already very processed hair. This one is IT. I love love love everthing about this
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Marsha
Verified Purchase:Yes
It’s ok. The device is heavy, so unlikely to take it on a trip. I found it much slower than my blow dryer. My hair does not have the same shine and body it does after blow drying. I would not recommend the product.
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your experience with us. We're sorry to hear that the device did not meet your expectations, particularly regarding its weight, speed, and the results on your hair. We understand how important it is for a product to be both effective and convenient. Your feedback about the device's performance and portability is valuable, and we will take it into consideration for future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: PetrH
Verified Purchase:Yes
I did not get case for new product. All other products have cases!
Response from DysonBy Ridhu Sharma, Customer Service, January 3, 2025
Hello,
We are sorry to hear that your new product did not come with a case. We understand how important it is to have all the necessary accessories. Please contact our customer support team at askdysonUS@dyson.com so we can resolve this issue for you. We appreciate your patience and are here to help.
Best regards,
Dyson Customer Care
We are sorry to hear that your new product did not come with a case. We understand how important it is to have all the necessary accessories. Please contact our customer support team at askdysonUS@dyson.com so we can resolve this issue for you. We appreciate your patience and are here to help.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Deb0824
Verified Purchase:Yes
It is OK. I used the wet feature for the first time recently and was OK. Not able to get close to my root due to the size. I liked the way my hair felt afterwards. I do like the dry feature better. It takes a little longer to do my hair than video's that I have watched show. I have thick/course hair and it took several passes on dry hair to get the smooth look I am use to with a regular straightener. For the cost of the product, I am disappointed in my results. It leaves the ends so straight and not really able to use this tool to style like you can with a regular flat iron.
Response from DysonBy Ridhu Sharma, Customer Service, January 3, 2025
Hello,
Thank you for your feedback. We are glad to hear you liked the way your hair felt after using the wet feature. We apologize for any inconvenience with the styling process and results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance and tips on getting the best performance from your product.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are glad to hear you liked the way your hair felt after using the wet feature. We apologize for any inconvenience with the styling process and results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance and tips on getting the best performance from your product.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: SBMT
Gender:Female
Verified Purchase:Yes
Poor quality, did not even turn on. Difficult time exchanging, still do not have a replacement.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 31, 2024
Hello,
We apologies for the inconvenience caused to you and want to assure you that we are working diligently to resolve your concern. Please reach out to our customer care team at askdysonUS@dyson.com so we can expedite your exchange and ensure you receive a working replacement as soon as possible. Your satisfaction is our priority.
Kindest Regards,
Dyson Marketplace Support
We apologies for the inconvenience caused to you and want to assure you that we are working diligently to resolve your concern. Please reach out to our customer care team at askdysonUS@dyson.com so we can expedite your exchange and ensure you receive a working replacement as soon as possible. Your satisfaction is our priority.
Kindest Regards,
Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Ambah85
Gender:Female
Verified Purchase:Yes
So happy with this purchase! Leaves your hair feeling so soft and smooth. Definitely worth the purchase.
I would recommend this to a friend!
Written by a customer while visiting Dyson