Since I decided to eliminate using heated product on my hair, I purchased this unit the beginning of the new year. Very pleased at how well it works, & how it makes my hair feel. I’ve been looking for the air wrap unit, but because of the price I may have to wait a while.
With it being Dyson, I expected it to be a lot better. You need to have your hair 80% dry prior to using it for it to be effective. Definitely not worth the price.
Response from DysonBy Jasvir Singh, customer service, February 14, 2025
Hello, thank you for sharing your feedback on the Dyson Limited Edition Airstrait straightener. We're sorry to hear that the product did not meet your expectations, particularly regarding the need to have your hair partially dry for effective use. We understand that you expected a higher level of performance from the Dyson product, and we apologize for any inconvenience this may have caused. We would like to look further into this for you. For detailed information, please email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I have used this several times since receiving it. I only have good things to say about it. It straightens my hair from wet in 15 mins. my hair is about shoulder length. You do have to work in sections but that is with most hair tools. It is easy to use and if you need help Dyson offers assistance. It may be expensive but it is completely worth the price.
I am HOOKED ! I got this Airstrait in Mid-Dec, after contemplating for many months about it. I am already an owner of the 3 other Dyson hair products, so I wasn’t sure I needed this one too. After using it only 1 time… the results were AMAZING… my hair was straighter, softer, and sleeker than with any of the other Dyson products I owned.. and I felt with less damage… DO NOT HESITATE… GET THIS NOW !!!
I purchased my airstrait about 3 weeks ago and I Love it. It takes me about 20 mins to dry and straighten my hair which is long. My hair is shiny and soft! Best purchase by far!