Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2 out of 5
4.2
(1,033 Reviews)
Open Ratings Snapshot
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product. 
(
707 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Customer Rating
5 out of 5
5
I love this Dyson
on March 8, 2025
Posted by: Yasmin
Gender:Female
Verified Purchase:Yes
An excellent hair straightener that leaves your hair looking flawless and long-lasting. It is the best purchase I have made in hair care
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on March 4, 2025
Posted by: memomere
Verified Purchase:Yes
I couldn't afford this but splurged anyway. AND WORTH IT. It does a great job of drying AND straightening my hair without frizz. Miracle stuff in HALF the time it used to take me to dry and straighten hair.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Perfect for me (1C hair)
on March 4, 2025
Posted by: Apeybaby
Gender:Female
Verified Purchase:Yes
This is perfect for me (my hair type is 1C) because I like having my hair straight but I’m not very good at blow drying. This makes it super easy and I love that I can use this on wet hair successfully. Even though it claims to not cause heat damage, I don’t believe any of that, so I always use plenty of heat protectant. And my hair has been completely fine.
My only complaint is that the cord is very long and huge. But for the job that it does, this is minor. Also please know this only does one hair style (straight). You can’t do flat iron curls or anything like that with this tool.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Works well, but EXRREMELY heavy
on March 4, 2025
Posted by: SH27
Verified Purchase:Yes
It works ok/decent But it is EXTREMELY heavy. I have actually thought about returning it.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 5, 2025
Hello, thank you for taking the time to share your thoughts on the Dyson Airstrait straightener. We appreciate your feedback and are sorry to hear that you’ve found the product to be extremely heavy, as we understand how this could impact your experience. While we’re glad to hear that the performance of the straightener is satisfactory, we regret that its weight has caused inconvenience. Your feedback is important to us, and we’ll make sure it is passed along to our design and development team to consider for future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Timewise unbeatable
on March 4, 2025
Posted by: Agnes
Gender:Female
Verified Purchase:Yes
I have been thinking about getting a Dyson product for years. A friend suggested, who has the whole range, that if I pick one it should be this one.
It gets my long curlyish hair a nicely blowout look from towel-wet IN 16 MINUTES!!!
I don’t have time to do 30-40 minute sessions, but this leaves my hair well done super quickly for any VIP event.
I don’t see the damage as you usually do right away after a regular straightener but I am sure this doesn’t help damage either, but is at least more gentle.
I cannot recommend it enough, I would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Wanted to love it.
on March 3, 2025
Posted by: Megk
Gender:Female
Verified Purchase:Yes
I had high hopes for this but I returned it. You had to use another dryer and get your hair about 75 percent dry for it to work. It was very heavy and my hand hurt when I used it. I love all of my other Dyson products.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 5, 2025
Hello, thank you for sharing your experience with the Dyson Airstrait straightener. We truly appreciate your candid feedback and are sorry to hear that the product did not meet your expectations. We understand how the additional steps for drying your hair and the weight of the device may have caused inconvenience, and we regret that it didn’t live up to the high hopes you had for it. At Dyson, we strive to design products that deliver both performance and ease of use. While it’s wonderful to know that you love your other Dyson products, we regret that this one didn’t provide the experience you were hoping for. Your feedback is invaluable and will be shared with our product development team to help improve future innovations. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Not Worth It
on March 3, 2025
Posted by: Mskellye
Verified Purchase:Yes
I purchased this in hopes it would straighten my hair and be quicker than a blower dryer and brush. It was not, it took longer and fried my hair. It was an expensive mistake.
Response from DysonBy Jasvir Singh, customer service, March 5, 2025
Hello, thank you for sharing your feedback on the Dyson Airstrait straightener. We truly regret to hear that the product did not meet your expectations and understand how frustrating it must have been to experience these challenges, especially given your hopes for a quicker and effective styling solution. At Dyson, we aim to create products that enhance our customers’ routines while protecting hair health. We sincerely apologize if this was not your experience, and we assure you that your feedback will be shared with our product development team as part of our commitment to continuous improvement. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Works for thick, wavy hair
on March 3, 2025
Posted by: HLNP
Gender:Female
Verified Purchase:Yes
I have used this several times a week since I bought it last month. I have really thick, wavy hair so I section out my hair. When wet, it does require multiple passes from the wand to get as straight as I want it. Still, with the alternative being blow drying my hair and then using a straightener, I am done with my hair in half the time with the Airstraight. My hair is so much softer with the Airstraight than with a regular straightener. It has made hair wash days so much easier.
I would recommend this to a friend!
Written by a customer while visiting Dyson
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