Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: Holley O
Gender:Female
Verified Purchase:Yes
Mind blown! I had very low expectations cause its so hard to get my thick, curly, frizzy hair smooth! But OMG this is a game changer for my hair! I can get it so much more smooth than with my blow dry brush or blow dryer and round brush. After the wet to dry mode I go over with dry Mode turbo and my hair is silky straight. I love it so much. I have never been one to spend this much money on a hair dryer but this is so worth it! Its so easy to use! Turns off by itself! Its next level technology and Ib just love it so much.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mariya
Verified Purchase:Yes
Lifesaver for my daughter's and my hair. We have wavy curly hair that's always freezy. I'm glad the airstraight blow dries and straighten at the same time. We just need 10 to 15 min and it lasts until the next washing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jojo6
Gender:Female
Verified Purchase:Yes
I love this tool! It does the job of dryer and a straightener all at one!!! Love, love, love!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Faina
Gender:Female
Verified Purchase:Yes
I bought it almost a month ago, but was able to try only once (had some medical procedures ).
It is heavy to hold ( I am petite), and not easy to manage on a back. I would very much appreciate to have personal assistance using phone call or online - helping to operate it more efficiently- like switching faster from different modes and levels.
Each button on a machine serves multiple purposes - depending how hard and long you press it.
Dyson videos are good, but don’t mention all details.
It is heavy to hold ( I am petite), and not easy to manage on a back. I would very much appreciate to have personal assistance using phone call or online - helping to operate it more efficiently- like switching faster from different modes and levels.
Each button on a machine serves multiple purposes - depending how hard and long you press it.
Dyson videos are good, but don’t mention all details.
Response from DysonBy Priya, Customer Service, March 19, 2025
Hello, thank you for sharing your experience with us. We’re sorry to hear that you’re finding the product heavy to handle and challenging to operate efficiently. We completely understand how important it is for our products to be user-friendly, especially when it comes to their features and functionality.
We appreciate your suggestion for personalized assistance. Our team would be happy to provide you with guidance and support to make your experience smoother. Please feel free to contact us directly at askdysonUS@dyson.com, including "Dyson Review" in the subject line, so we can arrange for the help you need whether over a phone call or online. Additionally, we’ll take note of your feedback about our instructional videos and work on making them more comprehensive.
Thank you for reaching out. We hope to assist you further and ensure a better experience with your purchase.
We appreciate your suggestion for personalized assistance. Our team would be happy to provide you with guidance and support to make your experience smoother. Please feel free to contact us directly at askdysonUS@dyson.com, including "Dyson Review" in the subject line, so we can arrange for the help you need whether over a phone call or online. Additionally, we’ll take note of your feedback about our instructional videos and work on making them more comprehensive.
Thank you for reaching out. We hope to assist you further and ensure a better experience with your purchase.
Written by a customer while visiting Dyson
Posted by: Kira
Gender:Female
Verified Purchase:Yes
The airstrait is ok, not great. My hair is straightened by keratin, so the it isn't too curly except by the roots. Because the dryer faces down, it doesn't really dry the roots, so I need a separate hair dryer for that. It doesn't really straighten the curly part of my hair it just makes it wavy, no matter how many times I go over it. If I want the roots to get straight, I have to use a flat iron. It doesn't really replace my hair dryer and flat iron because I still need to use them in addition to the airstrait. Overall, not worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, March 19, 2025
Hello, thank you for sharing your experience with the Airstrait. We sincerely apologize that it did not meet your expectations and fully address your styling needs. At Dyson, we aim to design products that deliver exceptional performance, and we regret that this product has not provided the convenience or results you were hoping for.
We appreciate your detailed feedback regarding drying the roots, straightening effectiveness, and the need for additional tools. Your insights are invaluable to us as we strive to improve and innovate our offerings. If you’d like to discuss your concerns further or explore potential solutions, please don’t hesitate to contact us at askdysonUS@dyson.com with "Dyson Review" in the subject line.
Thank you again for taking the time to share your thoughts. We value your input and hope to better meet your expectations in the future.
We appreciate your detailed feedback regarding drying the roots, straightening effectiveness, and the need for additional tools. Your insights are invaluable to us as we strive to improve and innovate our offerings. If you’d like to discuss your concerns further or explore potential solutions, please don’t hesitate to contact us at askdysonUS@dyson.com with "Dyson Review" in the subject line.
Thank you again for taking the time to share your thoughts. We value your input and hope to better meet your expectations in the future.
Written by a customer while visiting Dyson
Posted by: Jules
Gender:Female
Verified Purchase:Yes
I bought this a month ago and a life changer. Time cut in half Dyson you did it again!!’
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kasia
Gender:Female
Verified Purchase:Yes
I have thick coarse hair a little wavy. I cut my dry and styling time by half using airstrait. Wish I tried it sooner.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ducote
Gender:Female
Verified Purchase:Yes
Omg it’s The Best!!!! Wish I would have purchased years ago
I would recommend this to a friend!
Written by a customer while visiting Dyson