Broke a ton of my hair off damaged it to where I lost a lot of hair.
No, I would not recommend this to a friend.
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Response from DysonBy Customer Service, Harpreet K, May 5, 2025
Hello, we appreciate your detailed feedback and truly sorry to hear about your experience with the Dyson Airstrait™ straightener. Hair health is incredibly important, and we understand how frustrating this must be for you. Our product is designed to minimize heat damage, so we would love to learn more about what happened and see how we can assist you.. We do not want our valuable customers to face this kind of difficulty. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
A friend has an Airstrait and let me borrow it. It is a gane changer! I am able to get out of the shower with wet hair and have smooth, straight, dry hair in approximately 10 minutes. My hair is wavy/curly. I recently had an express Brazilian blowout. It looked great when the stylist did my hair. But I could not get it to be that straight when I styled it myself. The Dyson Airstrait easily dries my hair straight and adds shine. I get compliiments on my hair all the time! Three friends have already purchased an Airstrait once they saw my hair!
This does not seem to work for me. I have tried different hair products / amount of hair I dry at a time. No matter what I am not getting the smooth look that others have reported. Trying to return
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 27, 2025
Hello, thank you for your feedback and for sharing your experience with the Dyson Airstrait straightener. We understand how important it is to achieve the desired smooth look, and we're sorry to hear that this product did not meet your expectations. The Dyson Airstrait is designed to provide a smooth, straight finish by using precise, high-velocity air blades and temperature-controlled settings. However, we understand that results can vary based on individual hair types and styling techniques. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.