I am so glad I bought this. It works great on my wavy frizzy hair which is worse in the summertime. It’s not as heavy as I expected. Very easy to use even for this grandma. Straightened my hair great perfectly. I am so glad I bought it.
This is becoming my favorite Dyson hair tool - I also have the AirWrap and blow dryer. The reasons: the performance is great without damaging my hair and a huge bonus is that the tool is quiet, especially compared to similar tools. I have received many compliments about my hair looking shinier and healthier after using this technology for a few weeks now. The functionality with wet and dry is extremely handy. I usually don't feel like drying my hair after the shower, but this is so quick, it has made the process more manageable. The heating is great on both wet and dry, and I appreciate that it doesn't feel like my hair is singing or burning. The design is sleek and it looks SO good in my bathroom, I actually leave it out on display.
Not worth the money. A less expensive flat iron does a better job. Also if you are going to spend that $ get the Airwrap - does straightening as well as much more.
Response from DysonBy Priya, Customer Service, May 6, 2025
Hello, thank you for sharing your feedback with us. We understand how frustrating this concern must have been for you, and we sincerely apologize for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience, and your insights are invaluable to us. We will ensure your feedback is shared with our dedicated team so we can continue improving our products and services. Additionally, we’d love to learn more about your experience to further enhance our support. Please feel free to email us at askdysonUS@dyson.com. For prompt attention, kindly include "Dyson Review" in the subject line.
Have been using a hair dryer and straightener every time I wash my hair. This replaced both and shortened the amount of time it takes to style my hair. It really flattens and straightens my hair without tangles, but you do have to be mindful of where the air is blowing and adjust accordingly.
I have very fine hair that can’t decide whether to be curly or straight, so I style with the Dyson airwrap, which I love, or a regular straightener. I wanted to splurge and treat myself to a better straightener that works well and fast with wet/damp hair, so I got the air straightener. Unfortunately it leaves my hair more frizzy that if I just let it dry or used a blow dryer, so I ended up returning it.
I didn’t like this piece of equipment for my hair atall. Didn’t work for me and retuned it. Had high expectations for it
Response from DysonBy Priya, Customer Service, May 2, 2025
Hello, thank you for sharing your experience with us. We're sorry to hear that the product didn’t meet your expectations and that it didn’t work as you had hoped for your hair. At Dyson, we strive to create innovative solutions that deliver the best possible results, and we regret that this one didn’t align with your needs. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.