Hello, thank you for sharing your feedback with us. We’re glad to hear that you found the product to be great, but we’re sorry to learn that its weight made it difficult for you to use comfortably. We understand how important ease of use is, and we regret that this aspect of the product didn’t meet your expectations.
Your feedback is incredibly valuable, and we appreciate you taking the time to let us know about your experience. If you'd like to explore some tips to optimize usage or have any further concerns, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. We’re here to help ensure you get the best possible results from your Dyson product.

Hello, thank you for sharing your experience with us! We appreciate your insights and understand that trying a new product can come with expectations, especially when it comes to hair styling. We are sorry to hear that the results haven’t met your expectations so far. The technology is designed to provide a unique styling approach, and there can be a learning curve as you get familiar with it. Many users find that techniques such as sectioning the hair, adjusting the speed and heat settings, or using the attachments differently can help achieve the desired results. Your feedback is incredibly valuable, and we will be sure to pass it along to our team as we continue improving our products. If you would like personalized tips or assistance, please reach out to Dyson support, we would be happy to help! Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.