Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: BlondenowGraySusan
Verified Purchase:Yes
This product is an amazing invention by Dyson. It takes what used to be a two-step process (blow dry hair before it gets all curly, use a roll brush to pull as much as you can to get the frizz out, and then flat iron) to a one-step magical process of dry my hair in sections and voilà it's perfect! No more frizz, and my hair actually seems healthier. Definitely worth the price!
Written by a customer while visiting Dyson
Posted by: Maui girl
Gender:Female
Verified Purchase:Yes
Does not straighten my hair as well as a flat iron. Causing frizz. Will try to continue practicing with it for a little while longer. Will return if it doesn’t improve in performance.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 13, 2025
Hello, thank you for sharing your feedback on the Dyson Airstrait straightener. We are sorry to hear it has not met your expectations so far, especially in comparison to a traditional flat iron. We understand how frustrating frizz and inconsistent results can be. It may take a bit of practice to get used to the styling technique, and we appreciate you giving it another shot. If you would like tips on optimizing your results or adjusting settings for your hair type, our customer support team would be happy to help. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Airstrait
Gender:Female
Verified Purchase:Yes
I just purchased the Airstrait and I do like it but it is too heavy.
I would recommend this to a friend!
Response from DysonBy Customer Service, Harpreet K, June 11, 2025
Hello, thank you for sharing your thoughts on the Dyson Airstrait straightener. We are glad to hear that you like it! We understand that weight can be an important factor in ease of use, and we truly appreciate your feedback. The Airstrait is designed to deliver powerful performance and advanced technology, which does contribute to its build. However, we recognize that comfort is key, and we will take your experience into account as we continue innovating. If you have any questions or need tips to make styling more comfortable, we would be happy to assist. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Georgia
Gender:Female
Verified Purchase:Yes
Unfortunately, the Dyson Airstrait did not work on my hair. I have extremely thick, long hair. It is curly/wavy that tends to frizz easily. This product did not dry my hair fully no matter how many passes I used my hair was still damp. My hair looked great as soon as I was finished, but in 10 minutes it was just frizz b/c of the moisture in my hair. This caused me to have to use an iron on my hair which defeats the purpose of the product. I can air dry and then iron with less damage. I also lost a ton of hair when using. My bathroom was covered in hair worse than blow drying. I am now attempting to return the product b/c I cannot justify the cost. I really wanted this to work and I know several people who have this and love it.....just not with my hair type.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 10, 2025
Thank you for sharing your experience. We’re truly sorry that the Dyson Airstrait didn’t work as expected for your hair type. We understand how disappointing it can be when a product doesn't deliver the results you hoped for, especially given the investment. Your feedback is invaluable, and we appreciate your insights into the challenges you faced. If you would like assistance with your return or exploring alternatives, please reach out to our support team, we are here to help find the best possible solution for you. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: SportyMama
Gender:Female
Verified Purchase:Yes
I bought the Dyson Airstrait after my sister straightened my hair with her Dyson. My hair seemed like I spent the day at the salon. The day my Dyson arrived I could not wait to shower the next day to try it out myself. I got a great compliment from my stylish niece. She asked if I just got my hair cut and styled and said it looked so good! I am not the most patient or adept woman that does my hair often. So having the Dyson which is easy to use and makes me feel good deserves ALL OF THE STARS. Now, I need to figure out how to afford to purchase the hair dryer so I can do my hair curly!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Yagmur01
Verified Purchase:Yes
I thought a lot about whether I would spend this much money on a straightener. But I'm glad I bought it. I shower every day and I got rid of chemical keratin hair treatments. I have very thick and long hair, you could say it's 2 heads of hair. But I have soft, straight hair in half an hour at most.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Peter
Gender:Female
Verified Purchase:Yes
I’m really happy with the airstrait, its much faster to dry my hair now
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Not intuitive
Verified Purchase:Yes
I am not sure how to use. For example how to start and choose either wet or dry mode. Also, the filter doesn’t clasp together. However ingetbitbtomwork, and I like the results. I need to find a video and it’d be nice to be able to see without glasses. I’m don’t know if I can return and I’d like to get the next model.
I would recommend this to a friend!
Response from DysonBy Customer Service, Harpreet K, June 11, 2025
Hello,thank you for sharing your experience with the Dyson Airstrait straightener. We are glad to hear that you like the results, but we understand that learning how to use the different modes can be challenging at first. We would be happy to direct you to a helpful video guide to walk you through the settings and ensure you get the most out of your device. Regarding the filter clasp, we appreciate your feedback and would be happy to assist with troubleshooting. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson