Customer reviews from Dyson
Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Average customer rating
4.2
(1,033 Reviews)
Rating breakdown 1,033 reviews
5 Stars
712
4 Stars
82
3 Stars
102
2 Stars
54
1 Star
83
81%of customers recommend this product.
(
707 out of
878)
Customer Reviews for Dyson - Limited Edition Airstrait Straightener - Plum/Copper
Posted by: Kimmy
Verified Purchase:Yes
I’m so sorry to say that this dryer didn’t work on my hair 😢. I followed the instructions but it blew my fine, below the shoulder hair into a tangled mess. It works perfectly on my sister’s shorter hair. I bought it at her recommendation. We live in different states. I would need a second person to hold down my hair.
Response from DysonBy Customer Service, Harpreet K, June 23, 2025
Hello, thanks so much for sharing your experience—I am really sorry to hear the Airstrait did not work well for your hair type. It’s disappointing when a product that works great for someone else does not give the same results for you, especially after following all the right steps. We understand that everyone's hair has unique needs, and we will take your input into consideration as we continue to develop our products. If you need assistance with finding a Dyson product that may better suit your hair type, please don't hesitate to reach out to our support team. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Pat M
Gender:Female
Verified Purchase:Yes
I love this product! My hair is so soft after I use the Dyson Air Straightener. It does not take as long to style my hair now. Love it!! Well worth buying.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tanya
Verified Purchase:Yes
Not sure I like it, it’s heavy, and you can’t really style with it
Response from DysonBy Customer Service, Rubaid K, June 17, 2025
Thank you for sharing your thoughts. We appreciate your honest feedback and understand how important ease of use and styling performance are when choosing a Dyson product. We are sorry to hear that it feels heavy and isn't meeting your styling expectations. Your input is valuable, and we will make sure to pass it along to our team. If you'd like to discuss your experience further or explore potential solutions, please feel free to email us at askdysonUS@dyson.com. For prompt attention, kindly include "Dyson Review" in the subject for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: cgerbr
Verified Purchase:Yes
This is the best by far the best hair device I have ever used. it makes drying my hair so easy and it is way less harsh than traditional dryers or straighteners. I fell in love with this product I actually bought another one for my vacation house. I rarely have to use my regular straightener anymore and my hair seems to stay cleaner so I don't need to wash everyday. The design and technology is brilliant easy to use, with max temperature of 285 it doesn't burn my head.Highly recommend
Written by a customer while visiting Dyson
Posted by: Jalice
Gender:Female
Verified Purchase:Yes
Bought a few weeks ago, probably a mistake. Dries quickly but doesn’t smooth out my hair. A little bulky. Someone in my family is going live there Christmas present.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 15, 2025
Thank you for sharing your thoughts. We are sorry to hear that your experience hasn’t matched your expectations. While we’re glad the product dries quickly, we understand that the lack of smoothing and the bulkiness can be frustrating, especially with the excitement that comes with trying out a new tool. Your feedback is important to us, and we’ll make sure it’s passed along to our product team. We’re always working to improve the user experience across different hair types and styling preferences. If you would like to share more details or explore other solutions, please don’t hesitate to reach out to Dyson support. We would also appreciate hearing from you directly so we can continue improving. Please feel free to email askdysonUS@dyson.com and include "Dyson Review" in the subject line for prompt attention to this matter. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Customer Rating
4
Good for achieving smooth hair in the humid South
on June 12, 2025
Posted by: dicentric
Verified Purchase:Yes
I've had the Airstrait for a month now and am pleased with its performance. I live in the US South where the humidity makes keeping my hair straight and smooth a challenge during the spring and summer months. The Airstrait offers the right amount of heat and makes fairly short work of drying and straightening my hair. I particularly like that I don't have to repeatedly straighten my hair a couple times in the morning like I usually do with a typical flatiron. It took a couple uses to feel 100% comfortable with using the tool properly, so that the air flowed in the correct direction, but I believe that was part of a normal learning curve. A (minor) complaint is that it is not a small tool and noticeably takes up room on my bathroom counter, especially the plug. Overall, though, I am satisfied with the purchase and its performance.
Written by a customer while visiting Dyson
Posted by: hihi
Verified Purchase:Yes
i thought it and it came quickly and works so well. My hair stayed straight and didn’t get frizzy even after being outside in humid weather
Written by a customer while visiting Dyson
Posted by: Yvonne
Verified Purchase:Yes
I purchased the Dyson Air Straightener, and I am very glad I did. It dries my hair beautifully, leaving it smooth and soft. The temperature is perfect for my hair. I purchased the copper and nickel one. I recommend buying one. The build technology is fantastic, and it dries hair fast and efficiently. The design is beautiful.
Written by a customer while visiting Dyson