Customer reviews from sharkninja.com
Shark - PowerDetect ThermaCharged Robot Vacuum & Mop 2-in-1, Heated Mop Sanitizing NeverTouch Pro Base - White
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
72
4 Stars
16
3 Stars
4
2 Stars
4
1 Star
10
74%of customers recommend this product.
(
32 out of
43)
Customer Reviews for Shark - PowerDetect ThermaCharged Robot Vacuum & Mop 2-in-1, Heated Mop Sanitizing NeverTouch Pro Base - White
Customer Rating
5
We all love our “Sharkira” she’s smart, quiet, map
on October 29, 2025
Posted by: samarz2_5386
[This review was collected as part of a promotion.] Everyone at home loved the new Shark robot vacuum and was super excited to try it, especially since it means no more constant vacuuming or mopping! That alone is a huge plus for us. I love that you can schedule clean times, choosing which days and times it vacuums or mops. It even creates a map of your house, and compared to other robot vacuums, the best part is how smart it is, it avoids bumping into objects and doesn’t make loud noises.
I did run into a small WiFi issue, but after trying to reconnect and starting to add a new one, it suddenly fixed itself. Hopefully, that was just a one-time problem. Other than that, we absolutely love our “Sharkira”!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome!
on October 25, 2025
Posted by: Csholar
Gender:Female
I bought this a week ago absolutely glad I did. Love it!
Written by a customer while visiting sharkninja.com
Customer Rating
5
High quality and user friendly
on October 24, 2025
Posted by: awrlandoh_8955
[This review was collected as part of a promotion.] One of the best I’ve used. Literally leave it alone and it cleans very well. The app is very user friendly and the vacuum feature is way better than I expected
Written by a customer while visiting sharkninja.com
Customer Rating
5
✨ Clean Home, Calm Mind — Thanks to Shark Therma C
on October 23, 2025
Posted by: lovingu_6746
[This review was collected as part of a promotion.] I received this Shark Therma Charged 2-in-1 Robot Vacuum & Mop from Influenster and Shark, and honestly, it’s such a beautiful experience. Everything I needed was in the box, easy to set up, and it started working almost right away.
This little robot honestly feels like a quiet helper that just knows what to do. The design is so clean and smart — I love that it vacuums and mops at the same time, leaving the floors fresh and spotless. It saves me so much time, and I can focus on my other tasks while it moves around doing all the cleaning work for me. It’s amazing for anyone who likes to keep things pristine but also values their time. The battery lasts about an hour and a half on low power—great for a full clean, so I don’t worry about it running out mid-task.
I had a tiny issue with logging into the Shark app (probably just me or my phone), but it didn’t affect the experience with the product itself — everything works perfectly once set up. It’s such a satisfying feeling to come home and see the floors shining without lifting a finger. The Shark Therma Charged really makes life smoother, cleaner, and honestly, just a bit happier.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Ok when it works.
on October 22, 2025
Posted by: deadlyrelic123_4366
[This review was collected as part of a promotion.] Shark 2-in-1 Robot vacuum and mop was very beneficial especially for a busy mom here and have no time to clean when getting home. It has a lot of features that make it run smoothly. It detects carpet and hard wood floors. It automatically dispenses dirt into dust bin at base and cleans the mop pad. We have had a couple issues with it. You can’t clean a big spill up, so if you have a pile of ketchup or mustard it will drive straight over it and it will get all over the pad and robot. The other issue is it recently started stalling. We would command it to clean a couple rooms from the app and it will come off the base and then move up and down and do this for awhile before we force dock it. Called support and they really didn’t have an answer.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on October 21, 2025
Posted by: savannahtester_7997
[This review was collected as part of a promotion.] I have never had a robot vacuum before, but my first experience is amazing. First off, Shark is the best brand vacuum I've ever used, so im not entirely shocked that I love this so much. Secondly, this looks so cool and fancy in my living room my kids are also in awe and think its incredibly cool! It works amazing at vacuuming and mopping my carpet and wooden floors! It's easy to set up and use the features. It pretty quickly recognized areas i don't want it to go to.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic features add value to this robot vac mop
on October 21, 2025
Posted by: rachelv72_8511
[This review was collected as part of a promotion.] First and foremost I also own a Roomba i5+ combo vac and mop. This shark product is FAR superior.
The set up was very easy, basically you plug it in and set up everything in the shark cleaning app. Linking the vacuum to the app was very quick and painless. The initial mapping took about 2.5 hours for the upstairs of my home which consists of 4 rooms, 2 bathrooms and a hallway. It went back to the dock and said it was creating a map. I was a little nervous when I checked the app and it said it still needed to do an explore run, but the second run only took about 20 minutes and then my map was completed. Once the map is completed, you can review rooms, merge or split rooms, and add no go zones! The no go zones is a feature the roomba does not have. The shark was getting caught in the base of a cat tree so it’s SO helpful to just block that off as a no go zone to avoid the struggles.
For the mopping feature, it then goes through the mapped area again and marks out where the rugs in the home are. We have all hardwood floors and rugs in every room and it’s very accurate in its mapping. When it’s time to mop, the shark robot actually lifts up the back with the mop pad do it doesn’t touch the rugs at all while going to the hard floors. Neither of this is a feature the roomba has, and I find this to be awesome!
The fresh water tank can be set up to hold water for a months worth of mopping. The dirty water is kept separate from the clean in another tank. The dust bin can also hold a month’s worth of debris and has an odor control feature on the bin.
Within the app, cleaning can be automatically scheduled by day and time and you can either select cleaning everything at once or doing single rooms. Lots of flexibility in which rooms get cleaned when!
Overall, I’m highly impressed with this product and very much prefer it over my similar Roomba device.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quiet, smart and easy cleaning!
on October 21, 2025
Posted by: LauraE
[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review. The future is here! This innovative robot takes care of the vacuuming AND mopping. This is a total game changer for my apartment. It is so smart and easy to use with the app. I was impressed with how it mapped out my space and cleaned effectively. I also like that you don’t have to empty or refill it after every use. It is super quiet compared to other robot vacuums I’ve seen. I’m excited to have this helper in my home.
Written by a customer while visiting sharkninja.com