Customer reviews from sharkninja.com
Shark - PowerDetect ThermaCharged Robot Vacuum & Mop 2-in-1, Heated Mop Sanitizing NeverTouch Pro Base - White
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
72
4 Stars
16
3 Stars
4
2 Stars
4
1 Star
10
74%of customers recommend this product.
(
32 out of
43)
Customer Reviews for Shark - PowerDetect ThermaCharged Robot Vacuum & Mop 2-in-1, Heated Mop Sanitizing NeverTouch Pro Base - White
Customer Rating
5
I'm a convert!
on November 11, 2025
Posted by: MaryO
[This review was collected as part of a promotion.] I've never had a robot vacuum before and I'm super impressed. Mopping may be my least favorite chore, and I may never need to do it again now. It goes over surfaces several times until they're clean, can tell the difference between hard surfaces and carpet, AND it even dries after mopping. The app has a bit of a learning curve, but it is really useful for mapping certain rooms and scheduling.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Pretty neat
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Wow
This came just in time, I was on the market for a robot vacuum and it’s a 2-in-1!
Obviously it can’t do as well as an actual vacuum and mop, but it does take care of what I need for small in between cleanings. Like that it does basically everything it self like the self emptying and self refilling which is a plus, can detect hard wood and carpet, does okay with corners. The app has all that is needed and the mapping does take some time, especially for a house. Hope it becomes a natural part of my home
This came just in time, I was on the market for a robot vacuum and it’s a 2-in-1!
Obviously it can’t do as well as an actual vacuum and mop, but it does take care of what I need for small in between cleanings. Like that it does basically everything it self like the self emptying and self refilling which is a plus, can detect hard wood and carpet, does okay with corners. The app has all that is needed and the mapping does take some time, especially for a house. Hope it becomes a natural part of my home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Keeps floors super clean, very convenient
on November 10, 2025
Posted by: sarahp80_651
[This review was collected as part of a promotion.] This makes keeping the floors clean so much easier, especially having a cat. It is able to “climb” onto carpets and it knows not to mop those areas. The mop feature is amazing and my floors feel super clean after. The only caveat is that it can take a while.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Gets hard to reach spots
on November 9, 2025
Posted by: naomimarie3m_5744
[This review was collected as part of a promotion.] Impressed with the innovative features. Quickly mapped out the house layout. Weaves in and out of dining room chairs and furniture. Easily moves between rugs and hardwood. Like the combined mop and vacuum features. Very happy with the product so far!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super easy to use!
on November 8, 2025
Posted by: emanov_588
[This review was collected as part of a promotion.] Super easy to unbox and set up! Love how it can be programmed and both mop and vacuum. Makes keeping our basement clean easy. Effective at cleaning up mess.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Outstanding!
on November 6, 2025
Posted by: akat21_9862
[This review was collected as part of a promotion.] I am absolutely in love with this Shark ThermaCharged 2-in-1 Robot Vacuum and Mop! I’ve tried several robot vacuums over the years, and this one blows them all away. It actually cleans — not just runs around looking busy!
The heated mop feature is amazing. It gets up dried spills, sticky spots, and everyday grime so easily. My floors have never looked this clean or felt this smooth. I love that it vacuums and mops in one go — I literally press start and walk away.
The suction is super strong, even on rugs and pet hair, and it transitions between floor types seamlessly. The mapping is smart too — it knows exactly where it’s been and doesn’t miss corners or get stuck.
Setup was fast, the app is super easy to use, and I can control everything from my phone (which makes me feel fancy, ha!). It’s also much quieter than I expected, so I can run it while my kids are sleeping.
If you’re on the fence — don’t hesitate. This Shark 2-in-1 is totally worth it. It’s like having a cleaning assistant that never complains or takes a break. My house has never stayed this clean with so little effort!
The heated mop feature is amazing. It gets up dried spills, sticky spots, and everyday grime so easily. My floors have never looked this clean or felt this smooth. I love that it vacuums and mops in one go — I literally press start and walk away.
The suction is super strong, even on rugs and pet hair, and it transitions between floor types seamlessly. The mapping is smart too — it knows exactly where it’s been and doesn’t miss corners or get stuck.
Setup was fast, the app is super easy to use, and I can control everything from my phone (which makes me feel fancy, ha!). It’s also much quieter than I expected, so I can run it while my kids are sleeping.
If you’re on the fence — don’t hesitate. This Shark 2-in-1 is totally worth it. It’s like having a cleaning assistant that never complains or takes a break. My house has never stayed this clean with so little effort!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Automation at its best!
on November 1, 2025
Posted by: alysek7_708
[This review was collected as part of a promotion.] This latest Shark has a new improved camera with better sensing capabilities. It provides a better map of our house’s
layout for cleaning. It’s able to both mop and vacuum at the same time and when it returns to the docking station it will automatically dispose of the dirty contents it just cleaned up. Truly innovative, an auto cleaning feature and automatically fills up the water tank for the shark as well before it departs. I would highly recommend usage of the newer model for customers that are seeking more automation and efficiency.
layout for cleaning. It’s able to both mop and vacuum at the same time and when it returns to the docking station it will automatically dispose of the dirty contents it just cleaned up. Truly innovative, an auto cleaning feature and automatically fills up the water tank for the shark as well before it departs. I would highly recommend usage of the newer model for customers that are seeking more automation and efficiency.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product!!
on October 31, 2025
Posted by: victoriar330_392
[This review was collected as part of a promotion.] This Shark ThermaCharged 2-in-1 Robot Vacuum and Mop is great! It saves me so much time vacuuming and mopping the floors. You just select what you want cleaned through the app and it starts going. I love the fact that it also has a light to clean in dark rooms and under the bed. It also empties itself and refills its own water tank at the base. The little brush also helps get dirt from hard to reach places.
However, there are some things I think could be improved. It takes forever to make a map of the house, which is understandable if it were a one time thing, but I’ve had to make a map twice due to a disconnection. It also doesn’t vacuum rugs as strongly as a regular full-sized vacuum does.
Overall, even with these downsides, I do think the purchase is worth it. It does the job great and you can come home to a clean, good smelling house.
Written by a customer while visiting sharkninja.com