Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
5
Great vacuum
on December 14, 2024
Posted by: RamosIIS
Well made and designed. My wife is allergic to dust so the automatic emptying feature is appreciated.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Who knew vacuuming could be fun! ?
on December 13, 2024
Posted by: Grammy
from New York, NY
Gender:Female
This product is excellent! It’s a bit confusing to set up, is on the heavy side and is loud, but the power and the job it does makes it all a game changer. The best I have ever had and actually fun to see it self clean
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Dissatisfied with overall performance.
on December 13, 2024
Posted by: JenB
from Newark, DE
Gender:Female
I bought this vacuum less than 30 days ago and I am not happy with its performance. We have hardwood floors with area rugs throughout our home. On some of the area rugs it just shuts off and on others it works great until it doesn’t. I start vacuuming and it’s nearly moving itself and has great suction power, I then go to another part of the rug or change direction and it won’t move. Still running and still picking up stuff but it literally will not move. Same rug, just a different part of the rug. No change in texture or height. No pad or backing on the rug, sits flush to the floor. I can’t have a unit that only cleans up half the room. I also found that the battery only lasts for about 30 minutes on a full charge on the regular setting ( not eco, not the highest setting). I’m very disappointed because it had great suction and I really like the self cleaning unit. I’ll be returning the product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, January 15, 2025
Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Shark Cordless PowerDetect, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Shark Cordless PowerDetect, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
LIght and portable but buggy.
on December 13, 2024
Posted by: JLHShark
from Chicago
Gender:Male
This light and cordless unit is a huge advantage for me with my age and physical handicaps.
However, like the first unit I was sent and returned, it sticks on our short-haired rug unless you jam it forward to get it going again. Further, when you turn on the unit, the brush doesn't move, nor does the light come on until one pushes the vacuum forward which triggers the head to start rotating and brings the light on. Both of these are faults but can be overcome with force.
However, like the first unit I was sent and returned, it sticks on our short-haired rug unless you jam it forward to get it going again. Further, when you turn on the unit, the brush doesn't move, nor does the light come on until one pushes the vacuum forward which triggers the head to start rotating and brings the light on. Both of these are faults but can be overcome with force.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, January 15, 2025
Hello Jonathan,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Cordless PowerDetect. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Cordless PowerDetect. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
shark cordless powerdetect,clean & empty system
on December 12, 2024
Posted by: Kclouser54
These past two couple years I’ve bought so many vacuums and hated every one of them so I got my shark.I absolutely love my shark. I have three cats and a goldendoodle so there’s always hair all over the place from the catsThis thing really sucks up the dirt and it’s great next to the baseboards where it senses cat hair. It just sucks it right up. And a vacuum mop that comes with it is great too for something that small. It really has good suction and lightweight
Written by a customer while visiting sharkninja.com
Customer Rating
4
Excellent product
on December 11, 2024
Posted by: Anonymous
from Lacey, WA
Gender:Male
Suction is extremely good, especially on carpet. Pickup on wood floors is excellent. It’s a little heavy, but not too bad. Grip comfort is OK, but not great. Battery life is quite good. The washable pre-motor foam filters get dirty quickly, so having extra filters to swap out is helpful so you aren’t stuck waiting for them to dry.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great suction
on December 11, 2024
Posted by: Nrogan20
from California
Gender:Female
Very very cool but a little heavy for my wrist.. but it glides nice so it doesn't bother much.. the suction is great and it's so so the best not having to empty the cartridge daily!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on December 11, 2024
Posted by: Cathy
Received it one week ago. It works well. Small issue on area rugs. It stops spinning and doesn't roll across the rug.
Written by a customer while visiting sharkninja.com