Frequently have to dislodge clogs in the main tube and along the front roller, which is a frustrating mess and defeats the benefit of the super-sealed holding tank on the mothership. Doesn't last nearly as long as stated battery life. Doesn't work nearly as well as our really old plug-in Shark vacuum. Bought it cus we figured the top-of-the line newfangled machine could replace it. Spend the money if you're going to anyway, but don't quit your day vaccum.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear of the difficulties you've faced with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-855-427-5127.
[This review was collected as part of a promotion.] Pros: - Excellent suction, particularly on carpets - Has a glow light to help show little dust spots - Great edge cleaning - Extra brushes are super useful for corner cleaning and getting crumbs off the couch - Absolutely love that it suctions both directions instead of pushing dust around, lets me do my vacuuming by pulling back instead of pushing
Cons: - Top heavy and can’t stand upright on its own, must be leaned against something or set on the floor if you pause mid vacuuming - Base is quite bulky, the large trash receptacle and side brush spots feel quite large
I’ve never been happier with a vacuum than I am with this one. It works great and the auto-detect feature helps pick up the most dirt and dust, without draining the battery because the intensity changes automatically. Its a little heavy and I didn’t care for the small square brush it came with, but I ordered the small motorized hand tool for vacuuming furniture and the flex crevice tool which is good for cleaning out the dryer vent. I love that I don’t have to empty it every day, because it cleans out into the canister on the stand and I only have to empty that once or twice a month. I also love how the vacuum bends to easily get under furniture, without having to crawl on the floor. This vacuum was worth every penny.