Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
5
Great features
on March 31, 2025
Posted by: jc284
from SC
Gender:Female
Like the convience of auto empty and no cord to work with. Also, the auto height/power that self adjusts to any surface is a definate bonus.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Vacuum Review
on March 30, 2025
Posted by: LENELENE
from DC
Gender:Female
One of the best investment that I made when I purchased this Vacuum. I love every aspect of it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Vacuum
on March 27, 2025
Posted by: Tink14
from FL
Gender:Female
Really great vacuum good quality product easy to use and operate
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great vacuum with one small issue
on March 27, 2025
Posted by: Kris1974
from CA
Gender:Female
I previously owned the Vertex model IZ492H and recently purchased this one. I love a lot of the features but I have one complaint. We have a lot of long hair in my house, and the hair regularly clogs at the base of the unit and I have to open the bottom and pull out the house. My old vacuum didn't have this problem. Also, the long hair doesn't always empty completely into the base and will be halfway hanging out the bottom of the collection bin on the vacuum. Other than that, I enjoy the features and functions of this vacuum
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having clogging issues with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having clogging issues with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love the AI and the quick disposal.
on March 26, 2025
Posted by: Tom 57
from TN
Gender:Male
Purchase this 2 weeks ago. So far it is working great. Very powerful. A little hesitant going from hardwood to carpet but no real issue.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cat Litter crazy
on March 24, 2025
Posted by: WEFL11
I have a cat that spreads litter everywhere and somehow manages to make a trail throughout the house. It takes many passes to get it all up with my past vacuum(s). I am shocked at how well this picks up the litter. I still have to sweep a few times a day but in less time. If you have pets this is for you!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I Love My Shark Power Detect Clean & Empty Vacuum
on March 24, 2025
Posted by: DKD21
I love that I can vacuum my whole house without getting tangled up in cords. I love that I don't have to empty the vacuum cleaner anymore and risk getting dirt everywhere except in the trashcan. I love that this vacuum works in all areas of my home and I don't need a separate vacuum for laminate flooring and area rugs. I love that it reaches under areas I couldn't reach before.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed
on March 24, 2025
Posted by: Smith27
from Iowa
Gender:Male
Bought one 4.days ago, took it back due to it shutting down all the time due to overheating. Exchanged it yesterday for another one thinking it was a faulty and it still overheats and shuts down. it's got great suction power, however it shuts down to overheating after 25-30 min. All filters were clear and it was getting air and still overheated. What's the point of the battery life if it shuts down at 70 battery life left!? I will probably return and buy a Dyson unless issue resolved today
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having overheating issues with your Shark vacuum. Upon review, we can see that the issue has been rectified. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean.
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having overheating issues with your Shark vacuum. Upon review, we can see that the issue has been rectified. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean.
Written by a customer while visiting sharkninja.com