Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
5
No regrets switching from Dyson to Shark
on May 28, 2025
Posted by: Erin
from Lido Beach, New York
Gender:Female
Switched to Shark from Dyson and could not be happier. Battery life is great, suction is powerful, and the auto empty is a game changer! Been using for the past two weeks and it works perfectly for my hardwood floors and area rugs. Only downside with the auto detect mode is that it is too powerful for smaller rugs and can crumple them, prompting me to stop and restart the vacuum.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Awesome battery life!
on May 25, 2025
Posted by: Munchie54
from San Jose, CA
Gender:Female
It’s a great vacuum, lots of power and a long
battery life than most, but very disappointed when vacuuming area rugs, it seems to get caught and stops vacuuming. The idea of a dual brush is what I liked, but in some cases doesn’t work as well!
battery life than most, but very disappointed when vacuuming area rugs, it seems to get caught and stops vacuuming. The idea of a dual brush is what I liked, but in some cases doesn’t work as well!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great but needs backup
on May 24, 2025
Posted by: DBKCNUT
from Pennsylvania
Gender:Male
Great power , good for all floor surfaces, in power mode it does go through the battery very quickly.
The one need is an option for a second battery for standby so you can finish whole house areas without having to stop and recharge.
Overall great machine .
.
The one need is an option for a second battery for standby so you can finish whole house areas without having to stop and recharge.
Overall great machine .
.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent product
on May 22, 2025
Posted by: Izak
from NC
Gender:Male
Excellent product with powerful suction and great feautures to boot.
It really makes vacuuming fun dare I say!!
All the extra features such as Auto detection modes and self-cleaning just really makes this an outstanding product.
It really makes vacuuming fun dare I say!!
All the extra features such as Auto detection modes and self-cleaning just really makes this an outstanding product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on May 21, 2025
Posted by: Martin1121
from Alabama
Gender:Female
So far so good. It has an awesome suction and I am loving the automatic empty.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum but requires extra effort on rugs
on May 20, 2025
Posted by: vacuumingqueen
Gender:Female
I love this vacuum so much! It’s so powerful and the lights are so bright which is amazing for my dark floors! I ran this vacuum throughout my whole place when I first got it and was shocked at how much it picked up! I usually vacuum a few times a week with an old Shark plug-in model which has picked up a lot and done well over the years compared to other newer vacuums, but this one blew that out of the water!
The only annoying thing about this vacuum is that it doesn’t roll well on my area rugs. The suction definitely increases with the detect mode and it picks up a lot more stuff in the rug than my last vacuum did but it doesn’t roll well at all and I have to put a lot more effort into pushing it and moving it across the rug which is really frustrating considering how much it costs… but it still picks up very well and has gotten a little easier each time I use it on the rug so maybe it just needs some more time and usage before it gets better?
My dog got into a bunch of crackers and dry couscous the other day and made a big mess (on the hard floor and the rug) that I usually wouldn’t use a vacuum on since the pieces were so large, but this vacuum picked it all up and left no trace of the mess! I was amazed!!
Overall, a great vacuum but if you have a lot of rugs or carpet in your house maybe try a different vacuum.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Dyson killer
on May 18, 2025
Posted by: Dysonisadud
It’s early so I cannot speak to its longevity but we love this vacuum and has plenty of power. The edge cleaner would be my only draw back. It doesn’t seem to work as good as I would had thought.
Written by a customer while visiting sharkninja.com
Customer Rating
2
It’s got problems
on May 18, 2025
Posted by: Beemer
from Seattle, WA
Gender:Female
I’ve had this thing for six months now. It’s my first cordless vacuum, so I was originally thrilled by its convenience. But I grow more disappointed with it every time I use it. I have to clean the brush head (and sometimes the wand, as well) after each use because it gets so clogged with pet hair. The teeth behind the felt brush just catch hair and clog so quickly. The other issue is that the motor will just randomly stop and all the lights on the screen flash. I have no idea what it means. I turn it off, turn it on, and it starts up again until the next episode a few minutes later. And finally, the battery takes far too long to charge. I have a lot of pet hair and a medium sized house, and I can’t do the whole house on a single charge. It takes hours for the battery to recharge to do the rest of my house. And by then, I’ve given up. Photos show how much hair gets clogged in the brush. The search for a good cordless vacuum continues…
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark cordless vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark cordless vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com