Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
1
battery
on September 2, 2025
Posted by: enis
I bought this vacuum with high hopes but I am very disappointed. I am only able to vacuum for 10 minutes and it dies. battery does not last long, no longer than 10 minutes
Response from sharkninja.comBy SharkNinja, September 2, 2025
Hi Enis, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Shark Cordless Power Detect has a short runtime. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
I like the weight and size of it, but I am disappointed that the dog hair get caught up in the rollers. It had mentioned that it wouldn't do that, but unfortunately it does. Not knowing it was doing it the machine started running hot and then shut itself off, which is a good thing I guess. All in all it works good.
Response from sharkninja.comBy SharkNinja, September 2, 2025
Hi Karen1313, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Shark Cordless Power Detect would over eat and pet hair gets caught in the rollers. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
Definitely not what it’s hyped up to be. I disagree that it has a strong suction. It definitely leaves dirt behind. It does not life dirt out of the edges as the commercial shows. I feel very deceived. Not happy at all with my purchase. I will stick to Dyson.
Response from sharkninja.comBy SharkNinja, September 2, 2025
Hello Rosa, Thank you for taking the time to leave a review. We’re really sorry to hear that the vacuum didn’t meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.If you’d like to speak with us further, please reach out to 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
I bought the Shark Cordless power detect because I wanted something I could grab quickly and not have to use a cord. Also love the clean and empty system. It also is light enough it doesn’t bother my osteoarthritis. Love my Shark products.
So far.....so good.....This is our 3rd Shark Vacuum....our 1st cordless....it is lightweight.....attachments snap on and off with ease. The suction (Like all Shark vacuums) is VERY strong. Love the docking station.....It's a MUST BUY!!!
Best vacuum I've ever had! I just love this thing. The suction is phenomonal, the emptying feature is fantastic. Can't say enough good things about it! I have 3 cats and this is a lifesaver.
I totally like the detection of what surface it is vacuuming, how light it is, and how easy it is to maneuver. The battery lasts a surprisingly long time—or maybe I don't last that long! The hand tools are not the greatest, but they are suitable for a quick flyover on the trim boards. The self-clean system does not fully empty the contents; it sometimes gets hung up on the way it is designed. I liked it so much that I bought another one!
I’m impressed with how much this picks up. I did a lot of research before buying. I replaced an old Shark Rocket and I’m glad I went with this model. The auto empty feature is great.