Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
5
Amazing vacuum
on October 9, 2025
Posted by: Dawna1
from Florida
Gender:Female
I received my ninja on October 5th and used if for the first time today and was amazed as the vacuum did everything as advertised. I have a small dog that sheds 365 and she is black with light colored tile floors. I was concerned at first that the dust collector seemed very full after doing 3 rooms as I. Had not vacuumed for 5 or 6 days and was concerned there would be a drop in the suction which did not happen. My house is around 1800 SF took about 30 min to complete had at least half of the battery life left and continued to pick up everything in its path. I love the size of the vacuum, the flexibility of movement and ear of use. My son was telling me he had purchase one 2 weeks ago and when we talked he had not yet used it but has since and loves it too, he told me how great everything was that he had read and researched about this model. Great purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Does not detect carpet; jams and dustbin issue
on October 6, 2025
Posted by: Veen
Gender:Female
I have had my original Shark vacuum for 6+ years and love it; bought this for the auto-empty feature but this model is flawed. The vacuum does not push well on carpet it doesn’t “detect” that it’s carpet and the vacuum just jams when you try to push it because of the fins underneath snagging on carpet. Twice after emptying the dustbin it didn’t close correctly and the debris went everywhere the next time I used the vacuum. Sad to have to return it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 7, 2025
Hi there,
Thank you so much for taking the time to share your experience. We’re truly disappointed to hear that the Cordless PowerDetect didn’t meet your expectations, especially after having such a great experience with your original Shark vacuum for over six years.
We understand how frustrating it must have been to encounter issues with carpet detection and maneuverability, as well as the dustbin not closing properly and causing debris to spill. That’s certainly not the experience we want for our customers.
We’re saddened to hear that you’ve had to return the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean US
Thank you so much for taking the time to share your experience. We’re truly disappointed to hear that the Cordless PowerDetect didn’t meet your expectations, especially after having such a great experience with your original Shark vacuum for over six years.
We understand how frustrating it must have been to encounter issues with carpet detection and maneuverability, as well as the dustbin not closing properly and causing debris to spill. That’s certainly not the experience we want for our customers.
We’re saddened to hear that you’ve had to return the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on October 3, 2025
Posted by: robin627
Gender:Female
Love this Shark Cordless! Cleans very well and love the flex option to reach under furniture when needed.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on September 17, 2025
Posted by: Gigi
This is an amazing vacuum! I love how it empties itself and my long hair from the floor doesn't seem to get stuck in the rollers! Have only used couple of times; so, I hope it lasts as long as my last Shark!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Cleaning
on September 12, 2025
Posted by: Tamm
from Michigan
Gender:Female
This is the best. I am so happy with it . Cleans so much better. I would tell everyone they need yjis one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Purchase this vacuum!!
on September 11, 2025
Posted by: Deea
I have a vacuum that was supposed to be one of the best. That vacuum pales in comparison to my new Shark vacuum. I am so happy with my purchase. My carpets and area rugs are so clean now!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Ever
on September 10, 2025
Posted by: d3ma
My favorite vacuum ever. I've had Dyson, Miele...and this is the best from the suction power to the battery life. It's very effective, and the 'self cleaning' bin is wonderful.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum I've ever owned
on September 3, 2025
Posted by: slp123
This vacuum is a life changer. It sucks up pet hair and dirt alike, is easy to maneuver around the house, does a great job on carpet and hardwood floors alike, and auto-empties! I use it daily and absolutely love it.
Written by a customer while visiting sharkninja.com