Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
2
Low battery life between Vacumming.
on November 16, 2025
Posted by: Robfl
Gender:Male
The battery does not last long on this product. You probably get 20 mins of vacuum time between charges. Which is not a lot. Especially since it doesn’t charge back up until the battery is completely dead I noticed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello,
Thank you for taking the time to leave a review.
We hear your concern, and we want to make this right. Runtimes are based on a new, fully charged battery. Like all lithium-ion products, the battery will naturally decrease in capacity over time. In ECO mode, the battery can achieve up to 70 minutes of runtime. Based on the runtime you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We hear your concern, and we want to make this right. Runtimes are based on a new, fully charged battery. Like all lithium-ion products, the battery will naturally decrease in capacity over time. In ECO mode, the battery can achieve up to 70 minutes of runtime. Based on the runtime you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t bother, it’s a complete waste of money.
on November 14, 2025
Posted by: Sharksucks23
Gender:Female
This is the worst vacuum I have used in my lifetime. If you have a pet that sheds, it is absolutely not for you. I have had this vacuum for 3 months and the main attachment is not working at all. Pet hair clumps under the intake rendering it completely ineffective. Shark used to be a great value, now it is just a cheap piece of junk.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience with the vacuum and the challenges with pet hair. That’s not the experience we want for our customers. We’d like to review this further and see how we can help. We kindly invite you to reach out to our team via phone at 1-855-427-51271 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience with the vacuum and the challenges with pet hair. That’s not the experience we want for our customers. We’d like to review this further and see how we can help. We kindly invite you to reach out to our team via phone at 1-855-427-51271 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
unbelievable product
on November 14, 2025
Posted by: Grumman1
Gender:Male
I have given this unit 30 days....I hate that I wasted so much money on my two Dyson stick vacuums, first time I ever bought anything on sale that I would have gladly given full price for, battery last way longer than I do, sensing system is so cool, it does what it need on its own to get the job done, first vacuum i have ever owned that will keep up with my three Aussies
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great power and convenience
on November 13, 2025
Posted by: Angie M
from NC
Gender:Female
I have only had this vacuum for a few weeks but I love the power it has! I also love how easy it is to detch and change attachments. It’s got amazing suction and it’s so convenient!!! Super satisfied
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the empty tank with a push of a button
on November 12, 2025
Posted by: Kfdohm
Love it, enjoying using it very day ,easy to use , and empty tank
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very powerful
on November 11, 2025
Posted by: Sram
from WEST VIRGINIA
Gender:Male
It's the best sweeper that i ever had can't stop using it very powerful sweeper.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product - comparable to Dyson
on November 10, 2025
Posted by: Cdam
from Cincinnati
Gender:Female
This is a great lightweight product! The suction on carpet is fantastic and the light on the unit makes cleaning hard surface flooring much easier. Great included tools too.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 10, 2025
Posted by: Ken 56
Gender:Male
We've only had it two weeks but so far it's been very easy to use. With three dogs it makes our cleanup so much easier. Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com