Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
5
Great Purchase
on December 15, 2025
Posted by: Dave W
from Terre Haute IN
Gender:Male
Recent purchase, so limited utilization, but I believe it is going to be a great purchase. Unboxing and assembly was painless abd so it has worked great on vinyl plank flooring/carpets/area rugs. The automatic empty feature is a big plus.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features!
on December 15, 2025
Posted by: Hey61078
Gender:Male
Wonderful machine! Works like a charm. Works great with the battery.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on December 13, 2025
Posted by: DJ 56
from Philadelphia, PA
Gender:Female
Love it pick up dog hair really good so easy to use. You get a long time using it. Love the fact it gets close to the woodwork to pickup pet hair or anything else. That is a real plus.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love that it's cordless
on December 13, 2025
Posted by: Shan78
from Joplin, MO
Gender:Female
I bought this to replace my old shark vacuum that wasn't working properly like it used to and omgosh I love this vacuum.i totally recommend it! Plus good for pets my carpets never felt so clean
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
After reading reviews. Decided NOT to purchase!!!!
on December 10, 2025
Posted by: Sak8713
from Louisiana
Gender:Female
I LOVE Shark!!! I really wanted this vacuum!!! I have the step down from this. It only sucks going forward. When this came out I was so excited that it sucks both forward and backward. My corded Shark I had since 2016!!!! And it finally pooped out this summer. I recently had major back surgery so needed light light light. I have dogs and cats so try and vacuum every other day. After reading reviews I’m not going to purchase this vacuum. :( AND it’s on sale too!!! :’( Hoping a newer one will come out fixing all the issues!!!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 12, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the Shark Cordless PowerDetect™ isn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean US
Thank you for taking the time to leave a review.
We're so sorry to hear that the Shark Cordless PowerDetect™ isn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good Vacuum Overall, Not the best for pet hair.
on December 10, 2025
Posted by: MSport
Good suction and overall works well, but pair hair will clog in-between the soft roller and the teeth. Becomes an issue when you have dogs that shed a lot. I ended up removing the soft roller to alleviate the issue.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your experience. We’re glad to hear the suction and overall performance have been working well for you. Your feedback about hair clogging between the soft roller and teeth is very helpful, especially for pet owners. Insights like yours help us identify ways to improve our designs and user experience.
Kind Regards,
Shark Clean.
Thank you for sharing your experience. We’re glad to hear the suction and overall performance have been working well for you. Your feedback about hair clogging between the soft roller and teeth is very helpful, especially for pet owners. Insights like yours help us identify ways to improve our designs and user experience.
Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Do NOT buy this!
on December 6, 2025
Posted by: LDD4
from KC, MO
Gender:Female
Going back to dyson! This canister that empties the dirt broke after only a few uses. It isnt good with rugs
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 9, 2025
Hi there,
We’re so sorry to hear about your experience with the canister and performance on rugs. That’s definitely not what we want for our customers. We’d love the chance to make this right and help troubleshoot or explore options for you.
Please reach out to our Customer Care team by phone at 1-855-427-5127 so we can assist you further. Your feedback is important to us, and we appreciate you sharing it.
Sincerely,
Shark Clean US
We’re so sorry to hear about your experience with the canister and performance on rugs. That’s definitely not what we want for our customers. We’d love the chance to make this right and help troubleshoot or explore options for you.
Please reach out to our Customer Care team by phone at 1-855-427-5127 so we can assist you further. Your feedback is important to us, and we appreciate you sharing it.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
1
Wanted to love it but its a no go!
on December 3, 2025
Posted by: Carco2000
from 73128
Gender:Female
Bought for Black Friday. Opened it today, finally. Was so excited, but it didn't last. Works beautifully with hand held system, although i did have some issues with getting pet hair to empty. But there was nothing on the floor attachment to hold the blue front brush in. it fell out the first time i lifted it out of its packaging. For the price point that is just ridiculous. i love my regular Shark vacuum so much I bought one for all my family members. Glad i didn't buy them this one, :(
Response from sharkninja.comBy SharkNinja, December 5, 2025
Hello,
Thank you for taking the time to leave a review.
We’re so sorry to hear about the issues you encountered with the floor attachment and the disappointment this caused. That’s definitely not the quality we aim to deliver. We truly appreciate your loyalty to Shark and the trust you’ve placed in our products in the past. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re so sorry to hear about the issues you encountered with the floor attachment and the disappointment this caused. That’s definitely not the quality we aim to deliver. We truly appreciate your loyalty to Shark and the trust you’ve placed in our products in the past. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com