Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
1
NOT Golden floof approved
on December 31, 2025
Posted by: CFish11
from Ohio
Gender:Female
NOT Golden floof approved. Pushes hair around, clogs constantly, battery did not even get me through my family room. I do love how it reaches under furniture and how light it is, but horrible if you have hair to deal with. Wish there was a pet version.
Response from sharkninja.comBy SharkNinja, January 2, 2026
Hi there,
Thank you for sharing your experience with us. We’re so sorry to hear that your vacuum hasn’t met your expectations, especially when dealing with pet hair. We completely understand how frustrating it must be to have clogs and short battery life when you were hoping for a hassle-free clean.
We truly appreciate your feedback and your suggestion about a pet-specific version. Insights like yours help us improve and design products that better meet customer needs. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so we can assist you directly and explore possible solutions.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience with us. We’re so sorry to hear that your vacuum hasn’t met your expectations, especially when dealing with pet hair. We completely understand how frustrating it must be to have clogs and short battery life when you were hoping for a hassle-free clean.
We truly appreciate your feedback and your suggestion about a pet-specific version. Insights like yours help us improve and design products that better meet customer needs. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so we can assist you directly and explore possible solutions.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Jink vacuum
on December 29, 2025
Posted by: Shark products stink
from East coast
Gender:Male
This vacuum is junk. Came defective and shark doesn’t stand behind their products . Stopped running after a month. I DONNOT RECOMMEND BUYING THIS VACUUM!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 31, 2025
Hi there,
Thank you for sharing your experience. It’s frustrating to receive a vacuum that stops working after such a short time, and this is not the experience we want for our customers. We’d like the opportunity to review this and assist you further. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us, and our team will work with you to explore the best options.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience. It’s frustrating to receive a vacuum that stops working after such a short time, and this is not the experience we want for our customers. We’d like the opportunity to review this and assist you further. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us, and our team will work with you to explore the best options.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not good on rugs
on December 26, 2025
Posted by: Dennis1234
from Ct
Gender:Male
Thought the vacuum was gonna be great till we put it on an area rug. It sucks up the area rug instantly and will not run at all. Also sucks up any smaller rug instantly and will not run very disappointing. I thought this was gonna be a much better vacuum on a rug where you need it the most. I don’t recommend this to anyone with rugs I will be returning because if I cant vacuum and ruin in my house what’s the point
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 26, 2025
Hi Dennis,
Thank you for sharing your experience with us. We understand how disappointing it is when the vacuum is difficult to use on area rugs, and we appreciate you letting us know. If you're finding it tough to push and pull the vacuum on carpets, it’s likely due to the strong suction power of your unit. To make it easier, you can switch to Eco Mode using the trigger under the handheld. Eco Mode still delivers powerful suction to meet your cleaning needs while being gentler on carpets and rugs and easier to maneuver.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience with us. We understand how disappointing it is when the vacuum is difficult to use on area rugs, and we appreciate you letting us know. If you're finding it tough to push and pull the vacuum on carpets, it’s likely due to the strong suction power of your unit. To make it easier, you can switch to Eco Mode using the trigger under the handheld. Eco Mode still delivers powerful suction to meet your cleaning needs while being gentler on carpets and rugs and easier to maneuver.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great pick up, poor battery life
on December 21, 2025
Posted by: Curly Bibliophagist
from Florida
Gender:Female
I bought this vacuum to replace my Dyson, which I loved, but the plastic parts on it kept breaking.
This vacuum has great reviews so when I saw a special deal at a local store, I grabbed it.
I had had a cordless Shark before and didn't care for it because the handle felt flimsy. They have fixed that issue. While not as easily maneuverable as my Dyson, it does pick up 100x better. The sand and dog hair come up easily on the first pass and there is absolutely no grit left behind on my floor, even when I vacuum at a normal speed.
The lights illuminate the floor well although I wish they were green so the debris would be even easier to see.
The unit is significantly more quiet than my Dyson, something that my son with autism appreciates.
The auto empty feature is great and it hasn't smelled, even after a week of dog hair.
I do have a big issue with the battery life. The box touts 70 minutes but this is only when you are using just the canister and the hand tool. I am hard pressed to vacuum my 1800 sq ft house and that isn't including the 3 regular bedrooms.so I'm only getting about 15 minutes. This is a big part of the reason for my 3 star review.if the battery life were better, my rating would be higher.
All in all, this is a good vacuum but it needs to so better to earn a higher rating, especially at this price
This vacuum has great reviews so when I saw a special deal at a local store, I grabbed it.
I had had a cordless Shark before and didn't care for it because the handle felt flimsy. They have fixed that issue. While not as easily maneuverable as my Dyson, it does pick up 100x better. The sand and dog hair come up easily on the first pass and there is absolutely no grit left behind on my floor, even when I vacuum at a normal speed.
The lights illuminate the floor well although I wish they were green so the debris would be even easier to see.
The unit is significantly more quiet than my Dyson, something that my son with autism appreciates.
The auto empty feature is great and it hasn't smelled, even after a week of dog hair.
I do have a big issue with the battery life. The box touts 70 minutes but this is only when you are using just the canister and the hand tool. I am hard pressed to vacuum my 1800 sq ft house and that isn't including the 3 regular bedrooms.so I'm only getting about 15 minutes. This is a big part of the reason for my 3 star review.if the battery life were better, my rating would be higher.
All in all, this is a good vacuum but it needs to so better to earn a higher rating, especially at this price
Response from sharkninja.comBy SharkNinja, December 23, 2025
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that you're experiencing an issue with your battery life. We would feel the same in this situation, and we’d like to help. To resolve the issue, we recommend reaching out to our team through our support page here: https://support.sharkninja.com/contact-us. Alternatively, you can refer to our self help guide here: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca. We’re committed to improving your experience. Thank you for giving us the opportunity to make things right.
Sincerely,
Shark Clean US
Thank you for taking the time to leave a review.
We're sorry to hear that you're experiencing an issue with your battery life. We would feel the same in this situation, and we’d like to help. To resolve the issue, we recommend reaching out to our team through our support page here: https://support.sharkninja.com/contact-us. Alternatively, you can refer to our self help guide here: https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca. We’re committed to improving your experience. Thank you for giving us the opportunity to make things right.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
3
Short warranty
on December 21, 2025
Posted by: Vince85
from OH
Gender:Male
I love the vacuum but the auto empty base only has a 90 day warranty!!! Mine stopped working in first year. Also, dirt and dust somehow is collecting in the chamber as shown in the attached pictures. When I called Shark about the faulty base, I asked if this was norma and they acknowledged it should not look like that. Even family members have commented about how bad it looks. Again,I like the product but I guess I got a bad one.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, December 23, 2025
Hello Vince,
Thank you for taking the time to share your feedback.
We sincerely apologize for any inconvenience you've experienced with the dustcup of your vacuum, and understand how frustrating this can be. Please know that we truly value your feedback and will share it with our team for future consideration regarding our warranty policies and designs.
If you need any further assistance with your product, we recommend reaching out to our team through our support page here: https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean US
Thank you for taking the time to share your feedback.
We sincerely apologize for any inconvenience you've experienced with the dustcup of your vacuum, and understand how frustrating this can be. Please know that we truly value your feedback and will share it with our team for future consideration regarding our warranty policies and designs.
If you need any further assistance with your product, we recommend reaching out to our team through our support page here: https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
1
Other brands are better. Very short battery life.
on December 18, 2025
Posted by: Outlaw
from Maryland
Gender:Male
Bought this product and was disappointed in the battery life also service support they were horrible Too many robot and when I got to a live person they don’t know what to do or help with the battery issues. They keep trying to go through unnecessary steps for clogged hose. Asking me to drop a penny down it. What the heck does that have to do with the battery. Only last like 5 to 7 mins. Needs a recharge.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 20, 2025
Hi there,
Thank you for sharing your experience. We understand how frustrating it must be to deal with battery issues and not feel supported during troubleshooting. This is not the experience we aim to provide, and we appreciate your feedback.
Some troubleshooting steps are essential for us to diagnose the issue accurately, but if the problem has not yet been resolved, please reach out to us so we can review your case and assist further: https://support.sharkninja.com/contact-us. We value the opportunity to make this right for you.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience. We understand how frustrating it must be to deal with battery issues and not feel supported during troubleshooting. This is not the experience we aim to provide, and we appreciate your feedback.
Some troubleshooting steps are essential for us to diagnose the issue accurately, but if the problem has not yet been resolved, please reach out to us so we can review your case and assist further: https://support.sharkninja.com/contact-us. We value the opportunity to make this right for you.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Better price, nice features and flexible power.
on December 16, 2025
Posted by: Semper519
Gender:Male
I like this vacuum because of the automatic floor detection, revearse detection and most important, ability to change suction power while using it as a handheld. I tried a Shark corded stick vacuum and was not able to adjust the suction, which is very important with vacuuming small carpets, light dusting and smaller items. This vacuum allows me to adjust suction power during handheld mode and gives me good floor vacuuming performance. The clean station is a nice feature, not necessary but still nice. The ordor neutralizer is fantastic, not too strong and pleasant, too bad it wasn't installed on the vacuum itself like the Stratos version.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great suction
on December 15, 2025
Posted by: tuc1
Love this product a lot.I feel some of them are a little more lightweight and easier to maneuver.That's why I only gave it a four, but I would buy to get in a heartbeat. I think it beats all of them as far as vacuum suction, and that's important
Written by a customer while visiting sharkninja.com