Customer reviews from sharkninja.com
Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Average customer rating
4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
279
4 Stars
51
3 Stars
43
2 Stars
37
1 Star
57
68%of customers recommend this product.
(
146 out of
214)
Customer Reviews for Shark - PowerDetect Reveal Clean & Auto-Empty System, 60 Day XL Capacity, up to 70 mins Runtime - Emerald & Gold
Customer Rating
1
Completely failed product design
on February 14, 2026
Posted by: Jjune
Gender:Male
This is a total design disaster. Every time I put the vacuum on the station to suck the dust out, there are debris blocking the vacuum’s dust bin cap closing and leave the bin unsealed. You will see dust flying all over the place when you use the vacuum with the dust bin unsealed. Also the button to manually open the dust bin is sensitive(the bin is completely opened just with 1/3 push of the button) located at the extremely easy-to-be-pushed spot, so when you are unaware you will dump all the dust and debris on you and the floor when you are carrying the vacuum after the cleaning. This happened really many times and it is definitely from a stupid design work rather than just clumsy of me.
Response from sharkninja.comBy SharkNinja, February 16, 2026
Hi June,
Thank you for taking the time to share this feedback with us. We are really sorry to hear about the experience you have had with your Cordless PowerDetect. We understand how frustrating it must be to deal with the dust bin not sealing properly and the debris escaping. The sensitivity of the dust bin release button and the placement you described should not be causing these kinds of issues, and we appreciate you letting us know what happened.
We want to make this right for you. Please reach out to us at https://support.sharkninja.com/contact-us so our team can take a closer look and help find a solution. Your experience matters to us and we want to ensure your vacuum is working the way it should.
Sincerely,
Shark Clean
Thank you for taking the time to share this feedback with us. We are really sorry to hear about the experience you have had with your Cordless PowerDetect. We understand how frustrating it must be to deal with the dust bin not sealing properly and the debris escaping. The sensitivity of the dust bin release button and the placement you described should not be causing these kinds of issues, and we appreciate you letting us know what happened.
We want to make this right for you. Please reach out to us at https://support.sharkninja.com/contact-us so our team can take a closer look and help find a solution. Your experience matters to us and we want to ensure your vacuum is working the way it should.
Sincerely,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Everything about it
on February 13, 2026
Posted by: Jmurr
from Long Island NY
Gender:Male
Well worth the price I have a Geman shepherd and a Australian ridgeback and leave dog tinsel everywhere. We use it everyday the convenience of no cord combined with the run time and power are unmatched. I have had other high end brands before and this works so much better. Also you gotta love the automatic container that eliminates all the dust.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic vacuum
on February 12, 2026
Posted by: MB53
from Oregon
Gender:Female
I love this vacuum. It is nothing like any other vacuum I've owned. It is so easy to use. It is the best.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great product!
on February 12, 2026
Posted by: HR Kim
from Airmont, NY
Gender:Male
I like this vacuum so much. But I want to mention 2 things. One it is kind of heavier than Dyson. another one is clicking sound when the roller down to floor. Other than that the vacumm is so nice looking, powerful and easy to use. Thanks.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features and easy to use!
on February 11, 2026
Posted by: Jess99
Gender:Female
Absolutely love this cordless vacuum, the clean and empty feature is great! I am a big fan of Shark products and this is by far the best purchase yet! It holds charge well and I can do my whole house with ease and I love the auto sense as well, it makes cleaning seamless when moving from hardwood to carpet. It vacuum's my shaggy rugs as well!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good vacuum for pet hair
on February 10, 2026
Posted by: PuppyPower
I like the lights that help show all the dirt/dog hair. Our dog sheds like crazy and this vacuum does a good job keeping up. I like that the arm bends to get under furniture. The head easily flips up into the resting position so 3-4 times while vacuuming our whole house I have to flip it back down. The auto-sensing suction is a bit delayed so I usually choose the mode myself to be more efficient. It doesn’t maneuver as easily as our Dyson v8 animal did and it is significantly heavier, but overall it’s a good vacuum so far.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, February 10, 2026
Hello,
Thank you for taking the time to leave a review.
Thanks so much for sharing your experience with the Cordless PowerDetect! We’re really glad to hear it has been working well for you so far. It’s great that the headlights and strong pickup are helping you stay on top of all that dog hair. We love hearing that the Flex arm has been making it easier to clean under your furniture. We also really appreciate you calling out the areas that could be improved, like the vacuum head shifting into the resting position and the slight delay with the auto sensing suction. Feedback like this is incredibly helpful as we look for ways to make the product even better. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers. If you'd like further assistance with the auto sensing suction, please contact our support team using the link here: https://support.sharkninja.com/contact-us.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
Thanks so much for sharing your experience with the Cordless PowerDetect! We’re really glad to hear it has been working well for you so far. It’s great that the headlights and strong pickup are helping you stay on top of all that dog hair. We love hearing that the Flex arm has been making it easier to clean under your furniture. We also really appreciate you calling out the areas that could be improved, like the vacuum head shifting into the resting position and the slight delay with the auto sensing suction. Feedback like this is incredibly helpful as we look for ways to make the product even better. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers. If you'd like further assistance with the auto sensing suction, please contact our support team using the link here: https://support.sharkninja.com/contact-us.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on February 10, 2026
Posted by: Rousey6609
from Nebraska
Gender:Female
I have only had this a couple weeks but so far absolutely love it! We are a ranching family so our vacuum gets a lot of dirt, straw, dust, not to mention dog hair from our 2 Aussies. It has been amazing so far. This was purchased to replace an older Shark cordless vacuum but I feel the PowerDetect makes a huge difference.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Stick with the corded versions
on February 9, 2026
Posted by: Beccas
from IL
Gender:Female
I bought this six months ago and find its not worth the money. I had a shark vertex corded vaccum before which has great suction but I needed something lighter for the stairs. I knew a battery operated vaccum would have less function than a corded but its too significant of a difference. It won't suck up dirt along the baseboards. It cant pick up cereal. It only moves one direction in carpet, otherwise it gets stuck. If there is anything the paper or ither item the size of a penny or bigger it will clog the machine. Its claim of dust free is only true when connecting the vaccum to the stand, but once you have to empty the stand (about monthly) dust still flies around. When it bends flat I can get under the dressers and bed but it doesn't fit under couch. It does have good swivel on tile floor and its nice that it stays charged in the stand and its nice not messing with a cord making it easier for kids to use on tile floors.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 10, 2026
Hi Beccas,
Thank you for sharing your experience with us.
We are sorry to hear that the Cordless PowerDetect has not met your expectations, especially compared to your previous corded model. Reliable suction and easy maneuverability are important, and it sounds like this unit has not worked the way you need it to. We understand how important it is to have a product that performs well, and it is clear that this has caused more frustration than convenience. We would like the opportunity to look into this further and see how we can help. To ensure this matter is resolved promptly, we recommend contacting our team through our official support page, where a representative will be able to assist you directly. You may also consult our self-help guide, which provides detailed troubleshooting steps.
All relevant links are provided below for your convenience.
Support: https://support.sharkclean.com
Self-help guides:https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca
Kind regards,
Shark Clean
Thank you for sharing your experience with us.
We are sorry to hear that the Cordless PowerDetect has not met your expectations, especially compared to your previous corded model. Reliable suction and easy maneuverability are important, and it sounds like this unit has not worked the way you need it to. We understand how important it is to have a product that performs well, and it is clear that this has caused more frustration than convenience. We would like the opportunity to look into this further and see how we can help. To ensure this matter is resolved promptly, we recommend contacting our team through our official support page, where a representative will be able to assist you directly. You may also consult our self-help guide, which provides detailed troubleshooting steps.
All relevant links are provided below for your convenience.
Support: https://support.sharkclean.com
Self-help guides:https://support.sharkninja.com/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com